sloob Posted August 4, 2017 Share Posted August 4, 2017 (edited) Hi! First i would like to say i'm a beginner and i'm no authority on the subject. I just find it hard do understand why unraid says the disk is faulty. So i have this array on my home file server which use a bunch of miss match disks that i had just lying around. Few days ago unraid told me one of my disk was disabled and the content was emulated, no big deal, it's only bound to happen I told myself. I was a bit surprised when it turned out to be the most recent disk i had added to the array, a disk that only weeks ago I had used, and tested with the best of my knowledge. So i decided to investigate a bit more, ran a quick SMART Test, which the disk passed, ran a full SMART test, which it also passed (See at the bottom for the SMART Report). I then removed the disk and stopped the array while I get a new disk (For fear of loosing data). Since the smart report came back with a pass I decided to test the disk for a few days as an external hard drive thinking it might fail under working conditions. To my surprise however, I never encountered any problems, so i decided to format the disk and put it back in the array. Unraid recognized the disk and started rebuilding the disk using the parity, at 70% however it stopped and one again, said the device was faulty. I've since swapped Sata cables and unraid still continue to tell me the disk is faulty. Is there anything I can do? i'm not saying unraid is wrong and the device hasn't failed, but it seems if I can use it as an external drive without any problem and the SMART status is ok the disk should be fine? Quote smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.4.19-unRAID] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Caviar Blue (SATA) Device Model: WDC WD5000AAKS-402AA0 Serial Number: WD-WCAWFD953035 LU WWN Device Id: 5 0014ee 159a95845 Firmware Version: 06.01D02 User Capacity: 500,107,862,016 bytes [500 GB] Sector Size: 512 bytes logical/physical Rotation Rate: 7200 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ATA8-ACS (minor revision not indicated) SATA Version is: SATA 2.6, 3.0 Gb/s Local Time is: Fri Aug 4 09:18:17 2017 EDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 8400) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 100) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0xb037) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 143 140 021 Pre-fail Always - 3833 4 Start_Stop_Count 0x0032 094 094 000 Old_age Always - 6767 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 072 072 000 Old_age Always - 20501 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 096 096 000 Old_age Always - 4096 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 89 193 Load_Cycle_Count 0x0032 198 198 000 Old_age Always - 6677 194 Temperature_Celsius 0x0022 103 084 000 Old_age Always - 40 195 Hardware_ECC_Recovered 0x0036 200 200 000 Old_age Always - 0 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 223810 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 20492 - # 2 Short offline Completed without error 00% 20488 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. Edited August 4, 2017 by sloob Quote Link to comment
Squid Posted August 4, 2017 Share Posted August 4, 2017 Hi! First i would like to say i'm a beginner and i'm no authority on the subject. I just find it hard do understand why unraid says the disk is faulty. So i have this array on my home file server which use a bunch of miss match disks that i had just lying around. Few days ago unraid told me one of my disk was disabled and the content was emulated, no big deal, it's only bound to happen I told myself. I was a bit surprised when it turned out to be the most recent disk i had added to the array, a disk that only weeks ago I had used, and tested with the best of my knowledge. So i decided to investigate a bit more, ran a quick SMART Test, which the disk passed, ran a full SMART test, which it also passed (See at the bottom for the SMART Report). I then removed the disk and stopped the array while I get a new disk (For fear of loosing data). Since the smart report came back with a pass I decided to test the disk for a few days as an external hard drive thinking it might fail under working conditions. To my surprise however, I never encountered any problems, so i decided to format the disk and put it back in the array. Unraid recognized the disk and started rebuilding the disk using the parity, at 70% however it stopped and one again, said the device was faulty. I've since swapped Sata cables and unraid still continue to tell me the disk is faulty. Is there anything I can do? i'm not saying unraid is wrong and the device hasn't failed, but it seems if I can use it as an external drive without any problem and the SMART status is ok the disk should be fine?Post your diagnostics before you rebootSent from my LG-D852 using Tapatalk Quote Link to comment
sloob Posted August 4, 2017 Author Share Posted August 4, 2017 4 minutes ago, Squid said: Post your diagnostics before you reboot Sent from my LG-D852 using Tapatalk I'm not 100% sure what that means, I'm sorry. I downloaded the Diagnostic .Zip but there is a bunch of stuff in there, which file should i post? Quote Link to comment
gubbgnutten Posted August 4, 2017 Share Posted August 4, 2017 Post the .zip file. Quote Link to comment
sloob Posted August 4, 2017 Author Share Posted August 4, 2017 unraid-diagnostics-20170804-1156.zip Quote Link to comment
JorgeB Posted August 4, 2017 Share Posted August 4, 2017 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 223810 Replace the SATA cable. Quote Link to comment
sloob Posted August 4, 2017 Author Share Posted August 4, 2017 3 minutes ago, johnnie.black said: 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 223810 Replace the SATA cable. You think i should do it again? because i've swapped the hard drive tray with another to see if it was the backplane/cables and it gave me the same drive as faulty Quote Link to comment
JorgeB Posted August 4, 2017 Share Posted August 4, 2017 (edited) 3 minutes ago, sloob said: and it gave me the same drive as faulty That's normal, once a disk is disabled it remains disable until you replace or re-enable it, rebuild to the same disk and check if that attribute doesn't increase, an increase of 2 or more errors means there's still a problem. https://wiki.lime-technology.com/Troubleshooting#Re-enable_the_drive Edited August 4, 2017 by johnnie.black Quote Link to comment
sloob Posted August 4, 2017 Author Share Posted August 4, 2017 23 minutes ago, johnnie.black said: That's normal, once a disk is disabled it remains disable until you replace or re-enable it, rebuild to the same disk and check if that attribute doesn't increase, an increase of 2 or more errors means there's still a problem. https://wiki.lime-technology.com/Troubleshooting#Re-enable_the_drive The array is now rebuilding the disk, let's see if it fails this time.. Thanks for the help guys Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.