hi:)

 

i've downloaded my diagnostics please see attached.

 

Version 6.4.0-rc8q

 

appears to power up fine, but on starting the array it hangs and becomes unresponsive to poweroff/reboot commands from the console

 

this line is coming up in array status 

Warning: Division by zero in /usr/local/emhttp/plugins/dynamix/include/DashUpdate.php on line 128

 

and the ssd cache is getting hot if left running.

 

any ideas of the problem??

tgserver-diagnostics-20170909-1427.zip

Lots of ATA errors on you cache device, check cable/connection:

 

Sep  9 14:26:21 tgserver kernel: ata1.00: exception Emask 0x0 SAct 0x40000001 SErr 0x0 action 0x0
Sep  9 14:26:21 tgserver kernel: ata1.00: irq_stat 0x40000001
Sep  9 14:26:21 tgserver kernel: ata1.00: failed command: WRITE FPDMA QUEUED
Sep  9 14:26:21 tgserver kernel: ata1.00: cmd 61/00:00:40:a7:08/02:00:02:00:00/40 tag 0 ncq dma 262144 out
Sep  9 14:26:21 tgserver kernel:         res 71/04:f0:b8:b3:08/00:00:02:00:00/40 Emask 0x1 (device error)
Sep  9 14:26:21 tgserver kernel: ata1.00: status: { DRDY DF ERR }
Sep  9 14:26:21 tgserver kernel: ata1.00: error: { ABRT }
Sep  9 14:26:21 tgserver kernel: ata1.00: failed command: WRITE FPDMA QUEUED
Sep  9 14:26:21 tgserver kernel: ata1.00: cmd 61/00:f0:b8:b3:08/02:00:02:00:00/40 tag 30 ncq dma 262144 out
Sep  9 14:26:21 tgserver kernel:         res 71/04:04:b8:b3:08/00:02:02:00:00/40 Emask 0x401 (device error) <F>
Sep  9 14:26:21 tgserver kernel: ata1.00: status: { DRDY DF ERR }
Sep  9 14:26:21 tgserver kernel: ata1.00: error: { ABRT }

 

many thanks for the reply.

 

i've checked the connections all looked good. also shutdown and removed refitted them and it is still the same

 

could the cache be faulty? worth trying another drive in there?

Edited September 9, 20178 yr by ThEgOg

42 minutes ago, ThEgOg said:

could the cache be faulty? worth trying another drive in there?

 

Yes to both

i've also just rolled back t0 6.3.5 as the problems seemed to start when i upgraded to the latest rc, in the fix common problems plugin its coming up with 

 

cache (CT240BX200SSD1_1549F012903C) has file system errors (No file system (32))   is there anyway of me getting the docker settings etc from the old drive?   thanks again

 

also now i've rolled back and its saying the cache is unmountable i can now access my shares etc (no dockers though)

Edited September 9, 20178 yr by ThEgOg

You can try this, but if there's a problem with the SSD it may be difficult: