Skip to content
View in the app

A better way to browse. Learn more.

Unraid

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

rc8q ata1 exception action frozen

Featured Replies

Sep 11 13:18:33 Odin kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Sep 11 13:18:33 Odin kernel: ata1.00: cmd 78/00:00:00:00:00/00:00:00:00:00/40 tag 28
Sep 11 13:18:33 Odin kernel: res 40/00:00:00:00:00/00:00:00:00:00/40 Emask 0x4 (timeout)
Sep 11 13:18:33 Odin kernel: ata1.00: status: { DRDY }
Sep 11 13:18:33 Odin kernel: ata1: hard resetting link
Sep 11 13:18:39 Odin kernel: ata1: link is slow to respond, please be patient (ready=0)
Sep 11 13:18:40 Odin kernel: ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Sep 11 13:18:40 Odin kernel: ata1.00: configured for UDMA/133
Sep 11 13:18:40 Odin kernel: ata1: EH complete

 

Do I need to worry about this?

First time I've seen it.

Edited by SavellM

Check the data cables and power cables to the "ata1.00" drive.  But without your diagnostics I don't know what drive that is.

  • Author

I'll get logs in a bit, thanks for the reply :)

  • Author

I re-seated all my SATA cables, didnt have the error for a few days, and now I get it again.

 

Sep 18 21:29:14 Odin kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Sep 18 21:29:14 Odin kernel: ata1.00: cmd 78/00:00:00:00:00/00:00:00:00:00/40 tag 27
Sep 18 21:29:14 Odin kernel:         res 40/00:00:00:00:00/00:00:00:00:00/40 Emask 0x4 (timeout)
Sep 18 21:29:14 Odin kernel: ata1.00: status: { DRDY }
Sep 18 21:29:14 Odin kernel: ata1: hard resetting link
Sep 18 21:29:19 Odin kernel: ata1: link is slow to respond, please be patient (ready=0)
Sep 18 21:29:21 Odin kernel: ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Sep 18 21:29:21 Odin kernel: ata1.00: configured for UDMA/133
Sep 18 21:29:21 Odin kernel: ata1: EH complete
Sep 18 21:29:32 Odin kernel: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Sep 18 21:29:32 Odin kernel: ata2.00: cmd 78/00:00:00:00:00/00:00:00:00:00/40 tag 1
Sep 18 21:29:32 Odin kernel:         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Sep 18 21:29:32 Odin kernel: ata2.00: status: { DRDY }
Sep 18 21:29:32 Odin kernel: ata2: hard resetting link
Sep 18 21:29:37 Odin kernel: ata2: link is slow to respond, please be patient (ready=0)
Sep 18 21:29:39 Odin kernel: ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Sep 18 21:29:39 Odin kernel: ata2.00: configured for UDMA/133
Sep 18 21:29:39 Odin kernel: ata2: EH complete

 

Diagnostics attached.

 

odin-diagnostics-20170920-1035.zip

17 minutes ago, SavellM said:

I re-seated all my SATA cables

 

Try replacing them, or swap with different disks if you don't have spares.

  • Author

OK I'll replace them all.

Can anyone recommend any really good secure SATA cables?

Monoprice latching.  Comes in black, red, or green.

  • Author

Thanks will take a look.

 

I got the Akasa ProSlim latching ones, guess I need to change them :(

  • Author
18 minutes ago, unevent said:

Monoprice latching.  Comes in black, red, or green.

 

We dont seem to have Monoprice in the UK, any other options?

5 minutes ago, SavellM said:

 

We dont seem to have Monoprice in the UK, any other options?

 

Try Amazon UK.

  • Author

So this is still an issue.

 

I've replaced SATA cables, reseated old cables, and bought totally new SATA cables and still getting the same messages:

Sep 22 19:29:57 Odin kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Sep 22 19:29:57 Odin kernel: ata1.00: cmd 78/00:00:00:00:00/00:00:00:00:00/40 tag 2
Sep 22 19:29:57 Odin kernel:         res 40/00:00:00:00:00/00:00:00:00:00/40 Emask 0x4 (timeout)
Sep 22 19:29:57 Odin kernel: ata1.00: status: { DRDY }
Sep 22 19:29:57 Odin kernel: ata1: hard resetting link
Sep 22 19:30:01 Odin rc.diskinfo[28222]: process started. To terminate it, type: rc.diskinfo --quit
Sep 22 19:30:02 Odin kernel: ata1: link is slow to respond, please be patient (ready=0)
Sep 22 19:30:03 Odin kernel: ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Sep 22 19:30:03 Odin kernel: ata1.00: configured for UDMA/133
Sep 22 19:30:03 Odin kernel: ata1: EH complete

odin-diagnostics-20170923-1017.zip

3 minutes ago, SavellM said:

So this is still an issue.

 

These messages are physical connection related. Try to connect the disk to another sata port and see if that changes the situation.

 

  • Author
4 minutes ago, bonienl said:

 

These messages are physical connection related. Try to connect the disk to another sata port and see if that changes the situation.

 

Thing is 2 fold.

1) I've seen this on ata2 aswell, but mainly ata1

2) Its a new board, so if it is dud, then I want to replace it.

 

I'll move all sata ports later and monitor for a few days.

  • Author

Lastly ATA1 would be my parity drive correct?

 

[1:0:0:0]    disk    ATA      ST8000VN0022-2EL SC61  /dev/sdb   /dev/sg1 
  state=running queue_depth=1 scsi_level=6 type=0 device_blocked=0 timeout=30
  dir: /sys/bus/scsi/devices/1:0:0:0  [/sys/devices/pci0000:00/0000:00:17.0/ata1/host1/target1:0:0/1:0:0:0]

 

sdb = parity... does this make any diff as it isnt really used?

This issue may also be power supply related, especially when it happen to multiple disks.

15 minutes ago, SavellM said:

Lastly ATA1 would be my parity drive correct?

 

If sdb is parity yes, you can also search your syslog from the beginning for ATA1, 2nd or 3rd result will have the disk and its serial number

You can also click on the "disk icon" of the device on the Main page, and see if the error is listed in the popup window.

  • Author
Parity

ST8000VN0022-2EL112_ZA15RYS2 - 8 TB (sdb)

I do see: Hardware ECC recovered - 4793632

Command timeout - 21475164165

Seek error rate - 69985788

Raw read error rate - 4793632

 

All my drive are reporting these values pretty high so not sure if its showing any actual errors.

The ones listed to be notified about are on 0

 

Did a short smart test and nada, no errors.

Doing an extended one now.

 

Not sure what else to check

 

 

  • Author
39 minutes ago, johnnie.black said:

This issue may also be power supply related, especially when it happen to multiple disks.

 

I could change the psu sata cable and see if that makes a diff.

16 minutes ago, SavellM said:

I could change the psu sata cable and see if that makes a diff.

 

It can, but the problem may be the PSU and not the cable, start with the cable.

  • Author

Ok new PSU cables, and new connection to the PSU.

Moved all the SATA cables 1 slot over, leaving slots 1/2 free.

 

I'll let it run for a few days and see.

  • Author

Nope happened again today after another few days...

 

This time its ata3 as i moved everything 1 sata port over.

Wondering if its my drive now :(

I've tried new psu cables, new psu ports, new sata cables, moved sata cables.

 

Same drive over and over.

Although it did happen ONCE on another drive... 

 

RMA drive, is this enough to go on?

Whenever I've RMA'd a drive they never asked any questions.  It does mean however the next person to RMA a drive might get yours.  This is why I always use the RMA'd drive as an offline backup if I get a re manufactured drive.  Don't want someone else's bad drive.  If you are lucky they won't have any re manufactured drives available and they send you a new one.  That has happened to me too and THOSE I use in my array just not the re manufactured ones.

Archived

This topic is now archived and is closed to further replies.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.