Hello All,

 

     I'm not sure what is happening this month when doing a monthly scheduled parity check. My system froze up and was lucky to get this Diagnostics log before final forced power down as the powerdown by powerbutton press was not working either. Tried 1 more time to run parity check and froze quite soon after starting. Stopped server and checked all connections by unplug and repluged in power and Sata connections. Powered back on and checked bios as system no longer was loading from USB. Saved settings in bios and restarted server. Unraid came up and ran parity check again. The system froze again. No GUI either on network. Started system once more and finally set the system into maintenance mode parity check. System has lots of correcting errors but is completing just fine.Slow but fine. I'm still not sure of the problem I'm having with my server but feel it's going to do this next month scheduled parity check if I don't find the error within the server.

Thank you in advance for any and all help you all provide.

 

System is 

Intel Core i7-4790K Devil's Canyon Quad-Core 4.0 GHz LGA 1150 88W BX80646I74790K Desktop Processor Intel HD Graphics 4600 

32Gb of Ram (4) HyperX FURY 8GB 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Memory Model HX316C10FB/8

11 Drives

1 Cache drive

1 Sandisk 16Gb USB

MB MSI MSI Gaming Z97 GAMING 5 LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

 

Running UNRAID 6.3.5 PRO

 

Dockers used in auto turn on

Delugevpn

Plex

Sonarr Hexbin

Nzbget Hexbin

 

r2d2-diagnostics-20170915-2129.zip

Edited September 18, 20178 yr by Splatman2
forgot Unraid version using

Sep 15 17:31:19 R2D2 kernel: general protection fault: 0000 [#1] PREEMPT SMP

Start with memtest.

Sorry I forgot to mention that ! did Memtest and it  run that for 4 passes and all pass okay

Edited September 18, 20178 yr by Splatman2

Very likely a hardware problem, memtest doesn't always find existing memroy issues, you could try with just 1 or 2 dimms, but it could be other things, board, power supply, etc.

Anything Show up in the Diagnostic file that I should be aware of also? Did it say what went wrong?

Thank you for looking into this.

52 minutes ago, Splatman2 said:

Anything Show up in the Diagnostic file that I should be aware of also?

 

Besides the general protection fault? There's a call trace but that is the result of that error, there's also a previous call trace about IRQ16, but that is USB related and most likely harmless, the general protection fault is the main problem and most likely hardware problem, usually RAM.

Edited September 18, 20178 yr by johnnie.black

It's been awhile still have the same kind of problem going.

 

I have  updated the BIOS to the latest available recommended from help from MSI.  I also replaced thermal paste on the processor which appeared to be little aged. RAM memory test as a separate program from a USB jump drive even after doing a memory test which is the same program used in the unraid before launching unraid recommended from a computer tech friend to try. Both Mem test programs use passed without errors many times. I also tried a separate memory stick in the server one at a time for at least 5 passes some went longer from being away from the system.

Also Replacing the marvel chip SAS card that I had with a new 9211 card recommended here in the forums still no difference. Except a speed boost seems to be present. Weird but cool

 

Run parity check with all the dockers off I get through say 2tb the out of 8tb the and run into all kinds of errors tried to capture log before I notice it spun down at all drives except one. Number 5 

 

I have an identical unraid server system as far as motherboard processor and memory are concerned have not replaced its Marvel SAS card I don't have any problems with that particular one on the same software 6.3.5 as it finishes parody checks without issue also 8tb. 

 

Sure could use anyone's help in fixing my problem I feel like I'm down to motherboard or processor or maybe still memory or memory slots. Then again it could be anything else that's why I'm asking you the experts. 

Thank you for your time I hope I can resolve this soon I had wondered about falling back one more software revision as I wasn't having problems before. But it's strange how I'm not having problems on the other system just talking out loud as it may not be software. 

r2d2-diagnostics-20171106-2332.zip

Edited November 7, 20178 yr by Splatman2
Added stuff and corrected grammar lol

unRAID crashed during the parity check, almost certainly hardware related, RAM, board, Power Supply, CPU would be the most likely candidates, you'd need to start swapping parts and test to confirm.

Would that also include hard drives?

Not likely, would be very surprised if the issue was disk related.

Your problem sounds a lot like a heat issue. If heat is an issue then the first test will run longer while if you then restart the test, the machine will fail earlier because the affected component will reach the critical temperature quicker.

 

Note that the load on the PSU is high during the parity scan. Unstable power can make CPU, memory, motherboard, ... malfunction giving this kind of issues. But you can do any number of CPU or memory tests later without seeing any issue since your individual component tests are made with lower total system load making the PSU able to supply stable voltages.  And component tests will not increase the total temperature in the box as much. During the parity scan, you both have a high power load on the CPU and also generally warmer input air to the PSU.