December 2, 20178 yr Ive been using Unraid for years and never had a issue accessing it until this week. The problem started some where around the same time I changed my wireless system to an Orbi system but that doesn't seem to be the cause of the problem. As I said I can no longer connect either through a web browser or windows explorer...or my various Kodi boxes. Not with windows, android or even Putty. Quick rundown...I have a brighthouse router/modem. The router section is turned off. One of the 4 ports on the back goes to a small switch and that goes to a PC, my unraid server and a small tv. 2 other ports go to different rooms and various tvs/streaming boxes. The last open port goes to the Orbi router. The Unraid stopped being able to be accessed so I did some troubleshooting and thought it was the nic card. Changed it and no go. Checked for ip address conflicts...none. I tried bypassing the switch and plugging directly into the router/modem and still nothing. The strange twist...if I run a long network cable all the way through the house and plug it into a port on the back of the Orbi I can see and connect to the unraid no problem. Strange to me because the orbi is plugged directly into the same router that the unraid box wont work directly through. I'm going crazy here....any ideas? Edited December 3, 20178 yr by dan4081
December 2, 20178 yr Are you able to ping unRAID’s IP address from the client devices that want to access it?Sent from my iPhone using Tapatalk
December 2, 20178 yr Have you tried reconstructing your old configuration before adding the additional access point?Sent from my iPhone using Tapatalk
December 2, 20178 yr Author Yes, I pulled the Orbi just a few minutes ago and put my old dlink access point back and still the same. Cant access unraid when plugged in to my switch or direct into the brighthouse router/modem. Thanks for the replies..........
December 2, 20178 yr Also don’t forget, if they’re on different subnets and there is no route between these subnets then they will not be able to send traffic between each other Sent from my iPhone using Tapatalk
December 2, 20178 yr Author Not really sure how to check that. Under flash/config/network I see: # Generated settings: IFNAME[0]="eth0" DESCRIPTION[0]="" USE_DHCP[0]="no" IPADDR[0]="192.168.1.45" NETMASK[0]="255.255.255.0" GATEWAY="192.168.1.1" DHCP_KEEPRESOLV="yes" DNS_SERVER1="192.168.1.1" DNS_SERVER2="" DNS_SERVER3="" MTU[0]="" SYSNICS="1" The orbis Ip address is 192.168.1.1 gateway is 192.168.0.1 and subnet is 255.255.255.0
December 2, 20178 yr Author Still not making much headway here. It has been happily strumming along for years....not sure what happened.
December 2, 20178 yr The orbis Ip address is 192.168.1.1 gateway is 192.168.0.1 and subnet is 255.255.255.0This means that your Orbi and its configured gateway are in two different subnets. The gateway on your server is a again a different IP from the gateway of your Orbi. Most likely this is not the setup you intended.255.255.255.0 is not a valid “subnet”, it would be a valid “subnet mask”, indicating that your subnet goes from 192.168.0.1 to 192.168.0.255 or 192.168.1.1 to 192.168.1.255 etc.Unless you operate a router for multiple local subnets, all local devices must be in the same subnet address range.
December 2, 20178 yr Ive been using Unraid for years and never had a issue accessing it until this week. The problem started some where around the same time I changed my wireless system to an Orbi system but that doesn't seem to be the cause of the problem. I have a brighthouse router/modem. The router section is turned off. One of the 4 ports on the back goes to a small switch and that goes to a PC, my unraid server and a small tv. 2 other ports go to different rooms and various tvs/streaming boxes. The last open port goes to the Orbi router. The Unraid stopped being able to be accessed so I did some troubleshooting and thought it was the nic card. Changed it and no go. Checked for ip address conflicts...none. I tried bypassing the switch and plugging directly into the router/modem and still nothing. Since the router section of the brighthouse is off according to your post, it seems that the previous wireless solution was your router. This is replaced by the Orbi, having a different configuration and so your network setup is no longer consistent.
December 3, 20178 yr Author Thanks for the help. I did a lot of rewiring and experimenting today and found out a few things. As I posted above I go from the brighthouse router/modem unit to a few different locations. From the 4 ports out of it one goes to the home pc, another to a bedroom. Another heads to the livingroom and the main Orbi. If I have the server in the 4th port...everything can see the server except the orbi and everything attached to its 4 network ports. If I plug the server into the orbi the orbi and everything attached to it can see the server. Today I went ahead and removed all the network cables from the back of the Orbi and ran separate wires to all the livingroom boxes. The orbi is on its own cat 5 cable and now everything can access the server again....except anything wirelessly connected to the Orbi. Another strange twist...my laptop wirelessly attached to the orbi can open the unraid gui....but cant see any unraid shares through windows explorer.
December 3, 20178 yr Author 3 hours ago, tstor said: Since the router section of the brighthouse is off according to your post, it seems that the previous wireless solution was your router. This is replaced by the Orbi, having a different configuration and so your network setup is no longer consistent. I had a dlink router before the orbi. I pulled that out and replaced it with the Orbi and that's when I started having problems.
December 3, 20178 yr Author These are the settings where i'm at now: From Unraid flash drive: # Generated settings: IFNAME[0]="eth0" DESCRIPTION[0]="" USE_DHCP[0]="no" IPADDR[0]="192.168.0.12" NETMASK[0]="255.255.255.0" GATEWAY="192.168.1.1" DHCP_KEEPRESOLV="yes" DNS_SERVER1="192.168.1.1" DNS_SERVER2="" DNS_SERVER3="" MTU[0]="" SYSNICS="1" From Orbi settings page ip address 192.168.0.21 IP subnet 255.255.255.0 Gateway IP address 192.168.0.1
December 3, 20178 yr These are the settings where i'm at now: From Unraid flash drive: # Generated settings: IFNAME[0]="eth0" DESCRIPTION[0]="" USE_DHCP[0]="no" IPADDR[0]="192.168.0.12" NETMASK[0]="255.255.255.0" GATEWAY="192.168.1.1" DHCP_KEEPRESOLV="yes" DNS_SERVER1="192.168.1.1" DNS_SERVER2="" DNS_SERVER3="" MTU[0]="" SYSNICS="1" From Orbi settings page ip address 192.168.0.21 IP subnet 255.255.255.0 Gateway IP address 192.168.0.1Your gateway and DNS addresses in unRAID is still outside of the reachable range (see my previous post). I assume they should both be 192.168.0.1 instead of 192.168.1.1
December 3, 20178 yr Author Scratch all the above...I went ahead and erased windows creds...added my unraid creds...and now I can access shares again. Thanks for everyones advice!!!!
December 3, 20178 yr Author 10 hours ago, tstor said: Your gateway and DNS addresses in unRAID is still outside of the reachable range (see my previous post). I assume they should both be 192.168.0.1 instead of 192.168.1.1 Thanks...Ive been thinking about your post and I guess that would be the reason nothing connected to the Orbi's network ports can see my Unraid?
December 3, 20178 yr I think there is more than one issue. As I understand your description, your network looks like this: TVs Wired Clients | | brighthouse --- Switch --- Orbi --- Wireless clients | unRAID You also write, that routing in the brighthouse is turned off. So the Orbi would be your only router. In that case your TVs, wired clients and unRAID would be exposed to the Internet. Are you really sure that the brighthouse has rowing turned off? If yes, then the yellow modem port of the Orbi should be connected to the brighthouse and everything else should be behind the Orbi, e.g.: TVs Wired Clients | | brighthouse --- Orbi --- Switch | unRAID For simplicity I left out the wireless clients. The TVs and unRAID could be connected either to free Orbi ports or to the switch. However the fact that the Orbi has an IP address of 192.168.0.21 and a gateway of 192.168.0.1 seems to indicate that there is another router around, I suspect the brighthouse. In that case you have cascaded routers. Which port of the Orbi is connected to the brighthouse?
December 3, 20178 yr Author My setup is just a little different than the diagram you posted. 4 ports coming out of the brighthouse unit. 1 port to bedroom streaming box. 1 port to a switch in my office ...that goes to a tv and home pc. 1 port to server. 1 port to livingroom. 1 - Office - switch -tv and PC Brighthouse ports - 2 - Bedroom 3 - server 4 - Livingroom - Orbi - Port 1 - streaming box Port 2 - streaming box The livingroom cat 5e wire goes to the Orbi, and then the ports on the back of the Orbi were being used to feed 2 streaming boxes. With the above set up everything attached to the Orbi could not see the server. Everything else coming out of the brighthouse unit can see the server. I went to Office depot, picked up a 5 port switch and put it before the Orbi...1 port of the switch to the Orbi, and 2 other ports from the switch to the streaming boxes. Now everything can see the server. 1 - Office - switch - tv and PC Brighthouse ports - 2 - Bedroom 3 - server 4 - Livingroom - Switch - Port 1 - Orbi Port 2 - Streaming Box Port 3 - Streaming Box This new set up works.
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