January 7, 20188 yr Hi all. Been recently having issues with video playback freezing for anywhere from 3-15 seconds. This is happening on FireTV Kodi (2 different ones) and a PC. PC and one of the Kodi's have Ethernet connections with other wi-fi. Much of the time, I will see a buffering percentage on Kodi. Once it starts playing again it will quickly fast forward the playback to get it back to being current. I am running 6.2. I have attached diagnostic files. Any chance someone can take a look and see if there's any glaring issues? Once thing I am seeing is one of the drives is not showing the temperature as shown below. Thank you for any help you could provide. Gregg vader-diagnostics-20180107-1418.zip
January 7, 20188 yr The drive ATA-8: ST3000DM001-1CH166, W1F1HBBQ keeps resetting itself (probably due to bad / loose cabling). Reseat all cables to the drives
January 7, 20188 yr Author Really? Is that what these entries are? Error 3828 occurred at disk power-on lifetime: 40266 hours (1677 days + 18 hours) When the command that caused the error occurred, the device was active or idle.
January 7, 20188 yr Community Expert 23 minutes ago, ghart999 said: Once thing I am seeing is one of the drives is not showing the temperature as shown below. Because the drive is not reporting the SMART data correctly: === START OF READ SMART DATA SECTION === SMART Status command failed Please get assistance from http://www.smartmontools.org/ Register values returned from SMART Status command are: ERR=0x00, SC=0x01, LL=0x00, LM=0x00, LH=0x00, DEV=0x00, STS=0x40 SMART Status not supported: Invalid ATA output register values SMART overall-health self-assessment test result: UNKNOWN! SMART Status, Attributes and Thresholds cannot be read. Considering it's the infamous ST3000DM001 and there are a lot of possibly recent reported uncorrected errors, would need SMART data to confirm, it might be a good candidate for replacement. Quote Error 3832 occurred at disk power-on lifetime: 40266 hours (1677 days + 18 hours)
January 7, 20188 yr Author Wow - thank you. Is there anything I can do to confirm if the drive should be replaced? Or are you fairly confident this is the issue? Are West Dig Red's still a good drive? Anything better for the price? Thanks.
January 7, 20188 yr Community Expert Or are you fairly confident this is the issue? Can't say for sure but considering the model and how long it lasted already I would replace it. Are West Dig Red's still a good drive? Yes Or a way to get the Smart Data to run? AFAIK not in unRAID if smartctl can't get it, not sure if running another utility on a different OS would give different results.
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