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Cannot rebuild data drive

Featured Replies

Hello.

 

I got a red X in one of my data drives.
I checked the SMART report for that drive (sdg) and I didn't see anything wrong.
So I decided to re-enable the drive and rebuild it.

But the rebuild process failed (twice), giving me a lot of write errors.

 

I don't think that there is a problem with this drive. Is it maybe the controller?

Can you please help?

 

I attach the diagnostics file that I downloaded before I start the rebuild and the syslog file that I downloaded after the failed rebuild attempt(s)...

 

Thank you.

tower-diagnostics-20180201-1758.zip

syslog.txt

  • Community Expert

Disk SMART shows some warning signs:

 

 

Quote

1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       264

 

Anything above single digits on WD disks is a very bad sign, but it's connected on a Marvell controller and those are also trouble, this is what I recommend:

 

-run an extended SMART test on the disk, if it passes and raw_read_error is stable then

-swap that disk cables with one on the onboard controller and try to rebuild again

  • Author
3 hours ago, johnnie.black said:

-run an extended SMART test on the disk, if it passes and raw_read_error is stable then

 

Thanks for your help.

 

Unfortunately, the extended SMART test did not pass:

 

Last SMART test result: Errors occured - Check SMART report

 

In the SMART report the last entry changed to this:

 

200 Multi zone error rate 0x0008 200 200 000 Old age Offline Never 50

 

Does that mean that my drive is failing?

 

Should I swap the disk cables anyway? Just to make sure that it's a drive problem...
Because if it's a controller problem then I would change the motherboard (replace it with one that has 8 SATA ports)...

 

Please help identify the problem.

                   

Edited by mnever33

  • Community Expert

Please attach the SMART report or new diags.

  • Author

Thank you.

 

Extended SMART test always fails after a few seconds.

The short one is OK (no errors).

 

I changed SATA cables but that's not what is causing the problem...

tower-diagnostics-20180202-0953.zip

  • Community Expert

That disk is done and needs to be replaced.

  • Author

Thank you so much for your help.

That disk is still under the warranty so I will return it asap...

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