Plugged Drobo into USB and having issues

[Ray]

I have unassigned devices installed and planned on using the ext3 formatted Drobo S as a backup.  When I plug it in, get this in unassigned devices "Please wait, retrieving information ..."  but nothing ever shows.

 

This shows up in the log:

 

Feb  9 06:38:22 Adama unassigned.devices: benchmark: shell_exec(/usr/sbin/hdparm -C /dev/sdb 2>/dev/null| /bin/grep -c standby) took 31.702892s.
Feb  9 06:40:00 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:40:16 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:41:02 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:41:18 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:42:04 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:42:19 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:43:06 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:43:21 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:44:07 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:44:24 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:45:09 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:45:26 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:46:11 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:46:28 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:47:14 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:47:30 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:48:16 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:48:32 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:49:18 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:49:34 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:50:04 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:50:20 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:50:36 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:50:36 Adama unassigned.devices: benchmark: shell_exec(/usr/sbin/hdparm -C /dev/sdb 2>/dev/null| /bin/grep -c standby) took 48.294168s.
Feb  9 06:50:51 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:51:56 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:52:13 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:52:58 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:53:15 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:53:31 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:53:47 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:54:02 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:54:03 Adama unassigned.devices: benchmark: shell_exec(/usr/sbin/hdparm -C /dev/sdb 2>/dev/null| /bin/grep -c standby) took 77.312120s.
Feb  9 06:54:19 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:55:17 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:55:33 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:56:27 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:56:43 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:56:59 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:56:59 Adama unassigned.devices: benchmark: shell_exec(/usr/sbin/hdparm -C /dev/sdb 2>/dev/null| /bin/grep -c standby) took 48.061619s.
Feb  9 06:57:14 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:58:14 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:58:30 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:58:46 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:59:01 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:59:02 Adama unassigned.devices: benchmark: shell_exec(/usr/sbin/hdparm -C /dev/sdb 2>/dev/null| /bin/grep -c standby) took 40.669841s.
Feb  9 06:59:28 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci
Feb  9 06:59:43 Adama kernel: usb 2-1.8: reset high-speed USB device number 7 using ehci-pci

 

 

Is the Drobo just not compatible?

 

[ashman70]

Two things come to mind:

 

1. Try a different USB port, is this from a USB 2 or USB 3 port? If it's a USB 3 port, try a USB 2 port.

2. Not sure if this is going to work anyway as the Drobo is a NAS not just an external hard drive, so the problem may be in USB communication and the Drobo may not be compatible.

[PeeBee]

On 2/9/2018 at 10:10 AM, Ray said:

I have unassigned devices installed and planned on using the ext3 formatted Drobo S as a backup.  When I plug it in, get this in unassigned devices "Please wait, retrieving information ..."  but nothing ever shows.

 

Is the Drobo just not compatible?

 

Did you ever get it working? I'm getting the same "wait..." message.

[TSM]

Doesn't a Drobo require software to be installed when direct connected to a computer?  I don't know, I'm asking?  I though it did?