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Device is disable and emulated, faulty but SMART is fine


Florent73

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Hello

I've got 4 disks in my setup; 1SSD and 3 WD red 4To EFRX

I build the array few weeks ago. I planned to add another drive, a Seagate 1To unnassigned to the array to manage my VM

As I add it, The fist WD drive (WDC_WD40EFRX-68WT0N0_WD-WCC4E0841661)(not the parity one) get faulty. SMART is fine, preclear was done successfully

I follow the consign; dissable array, get the drive unassigned, an restart the array, parity do his work and everything got fine back

1 weeks later, I deceded to the the same thing, add another drive, not the seagate this time but another one

Same issue, on the same WD

I change the Marvel SATA controller to the Intel Sata controller but it seems that don't change much on the faulty alert

All SMART are good

Configuration looks pretty fine to me

 

Have you an Idea

 

Thanks in advance

tower-diagnostics-20180218-0312.zip

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Diagnostics are after a reboot, so can't tell what led up to the disk being disabled.   The only thing that's a given is that a write did fail to the drive resulting in it being disabled.   Since this happened right after you added another drive the odds are decent that you slightly jarred the cable to the drive causing this.

 

Side note, contrary to popular belief locking sata connectors are actually worse at making connections that the non locking versions especially on certain models of WD drives due to how they've designed their shroud

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Thanks Squid

What do you mean by "Diagnostics are after a reboot"?

I already change ALL my sata cable, it a locking one, but brand new.

As I never encounter issues with Sata cable this type, I was not considering it.

 

I have doubt about the Marvell Sata ports, this controller gave me problems on other board by the past (not under Unraid)

I'm rebuidling the parity right now, I want to keep protection on data.

I will try to add another 4To disk (need it anyway) in few weeks, and see if it occurs again.

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1 hour ago, Florent73 said:

What do you mean by "Diagnostics are after a reboot"?

 

The system started at Feb 18 1:06.  The array started at 1:07.  Fix Common Problems ran at 1:17 and reported that Disk 1 was disabled.  Since there was nothing prior to that talking about the drive at all, the inference is that the drive was already disabled prior to Feb 18 @ 1:06 and you ran the diagnostics Feb 18 @ 3:00.  

 

Nothing to tell why the drive got disabled other than the fact that a drive only gets disabled for a failed write.

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SMART was enable after parity rebuild, thats looks normal

 

smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.14.13-unRAID] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD40EFRX-68WT0N0
Serial Number:    WD-WCC4E0841661
LU WWN Device Id: 5 0014ee 2b460727f
Firmware Version: 80.00A80
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sun Feb 18 14:23:06 2018 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (52860) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 529) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x703d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   182   176   021    -    7883
  4 Start_Stop_Count        -O--CK   074   074   000    -    26386
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   075   075   000    -    18868
 10 Spin_Retry_Count        -O--CK   100   100   000    -    0
 11 Calibration_Retry_Count -O--CK   100   100   000    -    0
 12 Power_Cycle_Count       -O--CK   077   077   000    -    23719
192 Power-Off_Retract_Count -O--CK   200   200   000    -    34
193 Load_Cycle_Count        -O--CK   192   192   000    -    26357
194 Temperature_Celsius     -O---K   123   109   000    -    29
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   100   253   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  SATA NCQ Queued Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb7  GPL,SL  VS       1  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
SCT Support Level:                   1
Device State:                        Stand-by (1)
Current Temperature:                    29 Celsius
Power Cycle Min/Max Temperature:     29/36 Celsius
Lifetime    Min/Max Temperature:      3/43 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (218)

Index    Estimated Time   Temperature Celsius
 219    2018-02-18 06:26    34  ***************
 ...    ..(233 skipped).    ..  ***************
 453    2018-02-18 10:20    34  ***************
 454    2018-02-18 10:21    33  **************
 ...    ..( 57 skipped).    ..  **************
  34    2018-02-18 11:19    33  **************
  35    2018-02-18 11:20    34  ***************
 ...    ..( 52 skipped).    ..  ***************
  88    2018-02-18 12:13    34  ***************
  89    2018-02-18 12:14    33  **************
 ...    ..( 11 skipped).    ..  **************
 101    2018-02-18 12:26    33  **************
 102    2018-02-18 12:27    32  *************
 103    2018-02-18 12:28    32  *************
 104    2018-02-18 12:29    31  ************
 105    2018-02-18 12:30    31  ************
 106    2018-02-18 12:31    30  ***********
 ...    ..(  5 skipped).    ..  ***********
 112    2018-02-18 12:37    30  ***********
 113    2018-02-18 12:38    35  ****************
 ...    ..( 97 skipped).    ..  ****************
 211    2018-02-18 14:16    35  ****************
 212    2018-02-18 14:17    34  ***************
 ...    ..(  5 skipped).    ..  ***************
 218    2018-02-18 14:23    34  ***************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            2  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            3  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4        47827  Vendor specific
 

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