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No Ethernet Connection on Gigabyte Z370 HD3 Motherboard

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I bought a Gigabyte Z370 HD3 motherboard with an i3-8100 processor to use as an unRAID server.

 

There is no Ethernet Connection being detected at the BIOS level (no blinking lights on the port). My router sees the Ethernet port as "unplugged'.

 

I have tried other cables and connected the cable to another PC. This all works.

 

I exchanged the board and now there's the exact same issue. I have yet to install unRAID on this one, no idea what could be causing this...

 

I've exchanged boards and the same issue persists! Is it really reasonable that the BIOS wouldnt detect a connection but it’s a software/driver issue? As some have said below, you need the bios to see a connection for WOL. It's impossible that its normal for it to not show up. Right?

 

Apologies if these are simple questions. Still learning!

Edited by maxistviews

  • Community Expert

unRAID already includes the driver for that NIC, please post your diagnostics, you can get them by booting with the GUI mode or by typing diagnostics on the console.

  • Community Expert

You can't install drivers in unRAID, and that link you gave is to Windows drivers which wouldn't work anyway.

 

 

I'm pretty sure the drivers are already in unRAID and you have some other problem.

 

What do you mean by this?

19 minutes ago, maxistviews said:

on the BIOS level, I can't seem to get a connection (ie no blinking lights on the port).

Access to the BIOS settings is before unRAID gets involved.

 

 

I can't remember seeing a motherboard that didn't try to initialize a hardware level link when it had power. Most will light up even when powered down and plugged in, if configured to watch for WOL traffic.

 

Check cables, preferably by connecting a known working device to that same cable end.

  • Community Expert
19 minutes ago, maxistviews said:

I've exchanged boards and the same issue persists!

And the fact that you have tried another motherboard would suggest the problem is with the cable or at the other end of it.

 

  • Author

Definitely not an issue with the cable or router.  First thing I tested/swapped out. 

 

Should I not be seeing a connection show up as soon as I boot into the BIOS? I will send diagnostics soon. 

Have you messed around with any BIOS settings? Maybe reset your BIOS to default and reboot and see if it works.

  • Author
3 minutes ago, ashman70 said:

Have you messed around with any BIOS settings? Maybe reset your BIOS to default and reboot and see if it works.

 

Exchanged boards and updated the BIOS, everything “LAN”-related I’ve tried messing with, but nothing changed. 

Edited by maxistviews

I had a similar problem once and it came down to how I was creating my unRAID USB drive, once I figured that out and did it right, I was fine. When you watch unRAID boot, does it say anything about the network connection?

  • Author

Wellp, ended up trying a completely different motherboard and hey, it detects the Ethernet port in the bios. So that's how I solved this issue...

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