Can0n Posted April 14, 2018 Share Posted April 14, 2018 Hello I have noticed my unraid server locking up hard the attached mouse and keyboard so the CLI is frozen causing me to need to hard boot it. it just started happening the last 4 days locking up nightly around the same time even while a parity check is going on. i was on unraid 6.5.0 and thought maybe it was to blame so updated to 6.5.1rc5 and it went for two full days before locking up about 15min ago. i have no way to know when this is going to happen so grabbing traces before rebooting is impossible as the server wont even respond to pings. I thought the hard drives might be getting a bit hot so threw a big fan in front to blow cold air over them. diagnostics are attached. any help you guys can provide would be greatly appreciated. thor-diagnostics-20180414-1346.zip Quote Link to comment
Frank1940 Posted April 14, 2018 Share Posted April 14, 2018 You apparently have the Fix Common Problems plugin installed. Turn on the Troubleshooting mode and that will cause periodic updates of log files in the logs directory/folder on the flash drive. Upload those files after the next lockup. Also have a look at the monitor screen after the next lockup and see if has anything that might indicate what is happening. (If so, get a good, well focused, non-blurry picture of the screen to post up with those log files.) Quote Link to comment
Can0n Posted April 14, 2018 Author Share Posted April 14, 2018 Hi frank thanks I didn’t know about troubleshooting mode it’s enabled now the monitor shows nothing and was just sitting a a prompt logged in from the last boot pressing enter did nothing. Quote Link to comment
Frank1940 Posted April 14, 2018 Share Posted April 14, 2018 56 minutes ago, Can0nfan said: the monitor shows nothing and was just sitting a a prompt logged in from the last boot pressing enter did nothing. Never hurts to check. Once in a blue moon, there is a clue there. Quote Link to comment
Squid Posted April 14, 2018 Share Posted April 14, 2018 2 hours ago, Can0nfan said: the last 4 days locking up nightly around the same time even ^^^ Clue. What happens at that time? Mover running (new defaults are to not show the logging from it, so we wouldn't even be able to tell if its running if/when the system crashes) Quote Link to comment
Can0n Posted April 15, 2018 Author Share Posted April 15, 2018 mover runs every 4 hours but just now my other unraid server on completely different hardware hard locked up. its doing parity check now Quote Link to comment
Can0n Posted April 16, 2018 Author Share Posted April 16, 2018 (edited) just a little update that since enabling troubleshooting mode on Fix common problems both servers have been very stable.(i did just happen to update to 6.5.1rc6 as well on both not sure if that had something to do with it.) not really sure what the issue was i guess ill leave the mode on both in case of it happening again. Edited April 16, 2018 by Can0nfan Quote Link to comment
Can0n Posted April 22, 2018 Author Share Posted April 22, 2018 well both servers have been stable now for 5 and 6 days respectively I will close this thanks everyone Quote Link to comment
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