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No Mouse and Keyboard control on Virtual Machines

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I have been having issues with having mouse & keyboard control when installing a Virtual Machine, for example, I try loading a Ubuntu machine and when i attempt to VNC into the Ubuntu machine and have no control, nothing. Not sure what to do, what am I doing wrong, frustrating.  Do you have videos, or instructions on how to? 

I have this problem also using Chrome.

 

buzz

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