2nd parity in 2 weeks shows errors and is in error state :(

[phenomeus]

hi everybody,

 

I'm on the latest unraidos and a longtime user. in the last 2 weeks I had 2 dying drives as parity drives?! 

first it was a long time used 5TB from seagate and as the drives died, I quickly ordered a HGST NAS Drive 4TB. today it died too! 

 

i noticed it ran 2-3 times at 65° C… 
both hdds were connected to the same sata cable and to the same pice card in a n40l hp server. I'm surprised that the second drive made the same exit after just some days of running. brand new hdd

what can I do to verify if its really broken or if I can fix something? 

 

quick help would be nice, thank you in advance. I'm a little bit confused right now

 

Edited April 26, 2018 by phenomeus
new log pic

[trurl]

syslog snippets are seldom sufficient

 

Tools - Diagnostics, post complete zip

[phenomeus]

you are totally right. here the zip. thank you 

stitch-diagnostics-20180427-0743.zip

[JorgeB]

Parity disk appears to be failing, you can confirm by running an extended SMART test, and if it is it's not surprising considering it ran above max temp:

 

Lifetime    Min/Max Temperature:     23/61 Celsius

 

Limit is 60C and it should never be close to that, ideally it should always run under 40C, 45C max.

 

 

[phenomeus]

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%       316         -
# 2  Short offline       Completed without error       00%       296         -

but the drive is still not accepted by unraid. can I do anything else except returning the drive/rma?

 

the drive was running max 58° /55° and now at 52°

[JorgeB]

If you want to keep using it you'll need to re-sync parity, stop array, unassign parity, start array, stop array, re-assign parity, start array to begin parity sync.

[phenomeus]

is it safe to use it after this? I mean this drive was running 13 hours. 

right now the array Is unprotected  so I tend to use it if its safe enough. 

[JorgeB]

After that overheat I wounld't really trust that disk, but you also need to improve cooling before replacing it, or the same thing will happen.

[phenomeus]

Like you said. No trust. I tried add it back as parity and instantly there were read errors. So the drive goes back. 

 

And yeah i need to do something. The Seagate ran cooler and now it’s summer it died. My mistake