bkastner Posted April 26, 2018 Share Posted April 26, 2018 I've been running UnRAID for several years to store my video library, but I have a recent issue with mulitple clients freezing periodically when playing videos (at least last 6-9 months). At first I thought it was a Kodi issue with one of my clients, but even watching videos in Windows 10 Films & TV I am noticing it. Some shows I can get through without issue, others may pause 2-4 times in an hour long TV show. It's annoying to say the least. I have a pretty robust system - Xeon processor, 32GB of memory and there are at most 2 separate video streams currently (though this can climb to 6-8 with Plex streams at times). It's confusing and honestly, I don't know where to search for the problem. Any suggestions would be greatly appreciated. cydstorage-diagnostics-20180426-1640.zip Quote Link to comment
skidz7 Posted April 26, 2018 Share Posted April 26, 2018 I've occasionally had issues like this, but my server doesn't have the horse power yours does. So many variables involved here but a few things: - If you experience the issue on wireless - try disabling the client's wireless adapter and using a network cable - see if that makes any difference. - If you have multiple streams going at once, do both pause simultaneously? - With Plex you can see whether the stream you're watching is being transcoded or not - does this issue affect transcoded streams more than others? - Do the pauses ever happen at the same spot in the video? Possibly a problem with the file itself? Quote Link to comment
bkastner Posted April 26, 2018 Author Share Posted April 26, 2018 1 minute ago, skidz7 said: I've occasionally had issues like this, but my server doesn't have the horse power yours does. So many variables involved here but a few things: - If you experience the issue on wireless - try disabling the client's wireless adapter and using a network cable - see if that makes any difference. - If you have multiple streams going at once, do both pause simultaneously? - With Plex you can see whether the stream you're watching is being transcoded or not - does this issue affect transcoded streams more than others? - Do the pauses ever happen at the same spot in the video? Possibly a problem with the file itself? Thanks for the suggestions. Here are responses: - Wireless - Nope... everything is wired. I have 1-2 Plex clients wireless, but the PC I am doing playback on now and all the Kodi clients are wired. - Not that I am aware of, though unfortunately it's sporadic enough to make it hard to validate when playback is occurring on different floors of the house. - When I was having this issue today there were no Plex streams. When Plex is running the streams are transcoded though. Plex is used for family & friends, my daughter's iPad, and one bedroom in the house (Roku). I believe all Plex streams are transcoded, but as mentioned... this happens without Plex running - No, I don't think it's file corruption. I can re-watch the same section without issue. The video can pause and then jump 2-5 seconds, which is annoying during dialog, so it's not uncommon for me to rewind and rewatch, which I can do without issue. Quote Link to comment
NNate Posted April 26, 2018 Share Posted April 26, 2018 (edited) I had similar problems. Mine were caused due to other disks on my SATA controller spinning up. From what I read that's a fairly common problem. My fix was to increase the buffer size in Kodi. Another fix would be to disable spindown. Edited April 26, 2018 by NNate Quote Link to comment
bkastner Posted April 26, 2018 Author Share Posted April 26, 2018 I was planning on increasing the Kodi buffer, but when i started noticing it in Windows 10 as well I assumed it wasn't a client issue... though that may not be an accurate assumption I suppose. I will look at that for Kodi, but can't for Win10. As for disk spin-up... you are saying that disks other than what I am watching on spinning up may cause this? I expect the long delay when I first start a video on a spun down drive, but didn't think other disks would impact things. I will need to monitor what is going on better I guess. thanks for the thoughts. Quote Link to comment
NNate Posted April 27, 2018 Share Posted April 27, 2018 2 hours ago, bkastner said: I was planning on increasing the Kodi buffer, but when i started noticing it in Windows 10 as well I assumed it wasn't a client issue... though that may not be an accurate assumption I suppose. I will look at that for Kodi, but can't for Win10. As for disk spin-up... you are saying that disks other than what I am watching on spinning up may cause this? I expect the long delay when I first start a video on a spun down drive, but didn't think other disks would impact things. I will need to monitor what is going on better I guess. thanks for the thoughts. Yes, a disk other than the one you're streaming from spinning up can cause those pauses - it can be a controller behavior. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.