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unraid why are all my disks unasigned

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I have not used my unraid server for 2 years and switched it on and found out that i cant access my shares all my disks are unasigned and i cant configure them im starting to freak out could you please help many thanks.

2 hours ago, adz201 said:

i cant configure them

*implies* something possibly wrong with flash drive

 

What unRaid version?

 

Can you still log in locally or via putty?

 

If v6+, then at the command prompt

diagnostics


 

Then post up the resulting file here

  • Author

Hi there i can still access all the menus and the dashboard im using version 6.1.9 many thanks for the help.

ok.  Then hit Tools, then Diagnostics and post the resulting file.

  • Author

Hi there i went to diagnostics and downloaded the zip file for you i hope i did this correctly many thans for your help.

tower-diagnostics-20180629-0718.zip

8 minutes ago, adz201 said:

Hi there i went to diagnostics and downloaded the zip file

It might be that your SATA controller is guilty for this, but let's wait for @Squid.

Quote

03:00.0 RAID bus controller [0104]: Marvell Technology Group Ltd. 88SE9485 SAS/SATA 6Gb/s controller [1b4b:9485] (rev 03)
    Subsystem: Marvell Technology Group Ltd. 88SE9485 SAS/SATA 6Gb/s controller [1b4b:9485]
    Kernel driver in use: mvsas
    Kernel modules: mvsas

It is well known that Marvell chipsets does not work as expected on Linux.

 

 

To me, it looks like either the controller is dead (although it is recognized), or you don't have power connected to the hard drives, or the SFF8088 cables are disconnected at the controller.  It's not seeing any drive at all.

 

  • Author

Do you think if i buy a new motherboard it will fix the problem?

Have you opened the case and double checked all your cables?


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  • Author

I have opened the case and checked all the cables they are all ok  im thinking maybe i need a new motherboard thanks for all your help.

Is your mobo equipped with onboard SAS or are you using a PCI-E card?


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  • Author

My setup has three SAS cards wired to backplane/hardrives.

I would be checking my cards. When you boot can you do a cntrl-c into your cards?


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  • Author

Ive never done a cntrl-c when i boot i dont have a monitor at the monent connected to it its headless at the moment although i do have a VGA monitor i can use.

 

Ive never done a cntrl-c when i boot i dont have a monitor at the monent connected to it its headless at the moment although i do have a VGA monitor i can use.

 

 

Get the VGA connected so you can see what’s going on at boot. You should see an option to enter the card set-up menu, essentially card BIOS.

 

You could also check your system BIOS settings and verify the drives are recognized in BIOS.

 

Note: when I make any hardware changes or have any hardware issues, I always go into BIOS to verify. For example, I added four sticks of RAM, then during boot noticed memory issue. Checked BIOS. Only three sticks recognized. Shut down. Reset all RAM modules. Boot to BIOS. All good.

 

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  • Author

I will give that a try tonight and see what i can see in the bios and get back to you many thanks for the help.

  • Author

Im in more trouble now i cant get the server to post i get the beep codes saying that there is no memory detected in the system so i will need to buy more memory i will get back when i have replaced it.

4 hours ago, adz201 said:

Im in more trouble now i cant get the server to post i get the beep codes saying that there is no memory detected in the system so i will need to buy more memory i will get back when i have replaced it.

You might want to shut down and remove all ram.  Then install one at a time, booting between each to see if you get any to be recognized.  And if one doesn't get recognized, then shut down and remove it.  Mark it with a piece of tape.  Am I making sense.  You want to go through your hardware methodically.  Identifying what works and what doesn't.

  • Author

Many thanks for the help i will get back to you when i have diagnosed the problem.

If your machine hasn't been used for two years (but worked at that time), then the first step would be to reseat every cable/card/module in the machine.

 

If that doesn't solve the issue, then the second test would be to remove as much stuff as possible and boot the machine. Then keep adding boards/memory modules/disks and see if/when it starts failing.

 

One thing with a machine that hasn't been powered for two years is that maybe the BIOS battery might be bad.

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