stneville Posted July 20, 2018 Share Posted July 20, 2018 Hi All I have recently installed unraid and everything is good apart from I keep on getting random network drops. I get the error message "Tower kernel: e1000e 0000:00:1f.6 eth0: Reset adapter unexpectedly" and then I lose network connectivity for a minute while it sorts it self out. Any help would be appreciated. Thanks Quote Link to comment
Frank1940 Posted July 20, 2018 Share Posted July 20, 2018 The next time after this events occurs, go to Tools >>> Diagnostics and upload the resulting file. Quote Link to comment
Zonediver Posted July 20, 2018 Share Posted July 20, 2018 More Infos please... which adapter - Intel maybe? Onboard, PCI, PCIe. If its a PCIe, try a different slot and so on... Quote Link to comment
stneville Posted July 20, 2018 Author Share Posted July 20, 2018 I have attached the diagnostics file. Its an onboard intel network interface. I have done a bit of reading and I have run the command ethtool -K eth0 tx off rx off and it hasn't happened since. tower-diagnostics-20180720-1301.zip Quote Link to comment
Andiroo2 Posted May 22, 2020 Share Posted May 22, 2020 Happening to me as well, built-in NIC drops once in a while (few times a day). Starting to research now. tower-diagnostics-20200521-1955.zip Quote Link to comment
Andiroo2 Posted June 18, 2020 Share Posted June 18, 2020 (edited) I was able to resolve this as well by disabling the same features on the NIC via the terminal: ethtool -K eth0 gso off gro off tso off ...and by adding this to my Syslinux config: pcie_aspm=off I followed this thread: https://serverfault.com/questions/616485/e1000e-reset-adapter-unexpectedly-detected-hardware-unit-hang. Since disabling these, I haven't had the issue reoccur. I believe they were reset (back to enabled) when I installed an Unraid update, however, so I may need to add them to a reboot cron job to make it persist. I don't know which change was actually the one that fixed it, but I'm too lazy to re-enable one at a time to test. Edited June 18, 2020 by Andiroo2 Quote Link to comment
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