bytecave Posted July 23, 2018 Share Posted July 23, 2018 (edited) Fix common problems gives "unclean shutdown detected of your server" and "Call Traces found on your server" errors. See attached. No VMs or Docker containers running when it happens. I am copying several terabytes of video from a different PC to a server share, but that's all that's going on when it goes down. I'm going to try to run memtest86 and see if that shows anything. In the meantime, I had Troubleshooting mode turned on and have a few diagnostic logs that I've uploaded. I'm sorry, but I wasn't sure exactly which files to upload so I upload the last 3 diag zip files. Any idea what's happening? Unraid Stable 6.5.3, install not even 24 hours old yet. Thank you for your time and assistance. Please let me know if there's more info needed. [EDIT: added 5 more diagnostic files per request]. bytesrv-diagnostics-20180722-1637.zip bytesrv-diagnostics-20180722-1707.zip bytesrv-diagnostics-20180722-1737.zip bytesrv-diagnostics-20180722-1436.zip bytesrv-diagnostics-20180722-1506.zip bytesrv-diagnostics-20180722-1536.zip bytesrv-diagnostics-20180722-1607.zip bytesrv-diagnostics-20180722-1406.zip FCPsyslog_tail.txt Edited July 23, 2018 by bytecave added 5 more diagnostic log files Quote Link to comment
Frank1940 Posted July 23, 2018 Share Posted July 23, 2018 Look in the logs folder/directory on the boot drive. (That is where Fix Common Problems saves it's files.) Upload any files that you find that were generated in the past 72 hours. Quote Link to comment
bytecave Posted July 23, 2018 Author Share Posted July 23, 2018 (edited) Thank you, Frank. I had uploaded those right before and after the latest crash, but after memtest86+ finishes running, I will reboot and upload the other files in the log folder too. Appreciate your assistance. - [EDIT: Additional 5 diagnostic log files uploaded and attached to first post.] Edited July 23, 2018 by bytecave Quote Link to comment
Frank1940 Posted July 23, 2018 Share Posted July 23, 2018 (edited) Was there a FCPsyslog_tail.txt file in the logs directory? That is the last capture of the log file before your server restarts. As you are rebooting that often, I would be looking for a hardware issue. (There have been several people (including myself) that have a flaky PS exhibit this type of behavior. (Mine was actually a brand-new PS which had only been in an older server for a couple of weeks so it an easy find.) You might want to see if you have a PS available (spare, loan from friend, 'loan' from vendor with a good return policy), you might want to consider such doing a swap. (You have only five HD's in your server so capacity on the +12V buss should not be a concern.) EDIT: PS--- There was a reason that I ask you to post up in a new message. The Board does not notify us of edited messages---ONLY new ones. S if you want the followers of your thread to know that you have new info to communicate, you have to do in a new message! Edited July 23, 2018 by Frank1940 Quote Link to comment
bytecave Posted July 23, 2018 Author Share Posted July 23, 2018 Thank you again. I uploaded an FCPsyslog_tail.txt file also, but I did a clean restart this AM so it's probably useless. I'll check there next. You may be correct on the Power Supply. I ran memtest86+ twice, and both times it completely hung my machine at the 2 hr, 54 minute point, 23% into the pass. That sounds like possibly CPU, and maybe memory as well. But I think you nailed it as a hardware issue. Quote Link to comment
Frank1940 Posted July 23, 2018 Share Posted July 23, 2018 Hang on memtst will be a hardware problem. If it persists in hanging at 2 hours, 54 minutes exactly, I would be suspect memory first. You have 8GB of RAM. I would suspect 2 X 4GB modules. You could pull one at a time and test that way... Quote Link to comment
bytecave Posted July 23, 2018 Author Share Posted July 23, 2018 Hmmm. I have 16GB RAM, so if some log is only showing 8GB that's part of a problem already. I'll pull one of the RAM modules and test again. Thank you very much for your feedback here, very helpful! Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.