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Unraid stops responding after some time (preclearing, checking parity) - Update: I'm running out of Ideas!

Featured Replies

Hi!

 

I'm on unraid 6.5.3 and the system is/was usually stable. A week ago, I upgraded from 5.0-rc8a without any problems.

But when I'm trying to preclear a drive or checking parity the system stops responding. I can't reach the webgui nor telnet into the server.

 

The checking-Parity related issue was also present while using 5.0-rc8a. I thought it has something to do with my RFS-formatted drives becoming full (>90%), because if I redistributed my data throughout the drives parity check worked.

 

I checked the Smart-Reports of all drives, nothing wrong.

 

Right now I've disabled the parity drive and added a 8tb drive (xfs). I created a new share exclusive for this drive and copy the data of my other drives onto it (3tb+2tb+2tb). 

 

Any ideas what I should do instead?

server-syslog-20180901-0754.zip

system info.JPG

Edited by Evin

If you could please attach your full system diagnostics, that would be very helpful (Tools > Diagnostics).  In addition, the logs you posted look like from a fresh boot, prior to any errors occurring.  Due to the nature of the issue, it would be more helpful if you opened an SSH session into the system before running a parity check, and then once the UI hangs, type the word "diagnostics" and press enter.  This will save the diagnostics to the flash even though you can't access the UI.  Then shut down the server and put the flash in your PC and you can obtain the diagnostics file for upload here which should show some more information as to what's happening at the time of the hang.

  • Author

Thx, will try!  

I'd be interested to know how hard your processor is working during those activities when the system becomes unresponsive. With a passmark of 653 it's near the lower end of the scale but it still ought to be adequate. There may be some tweaks that can be done to makes things more responsive.

 

Parity checks work at block level and are independent of file systems.

  • Author
59 minutes ago, John_M said:

I'd be interested to know how hard your processor is working during those activities when the system becomes unresponsive. With a passmark of 653 it's near the lower end of the scale but it still ought to be adequate.

 

CPU-Usage is around 30%.

 

 

 

Everything worked this time. :D

Maybe preclear will work too...

  • Author

Unfortunately it's happening again.

 

I can't provide a diagnostics report since the connection is lost due to Timeout Error. :/

 

Any ideas where I might begin to search for a solution?

  • Author

Was checking the smart logs, one drive seems failing:

 

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   197   195   051    -    6498
  3 Spin_Up_Time            POS--K   243   167   021    -    2833
  4 Start_Stop_Count        -O--CK   099   099   000    -    1940
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   069   069   000    -    23140
 10 Spin_Retry_Count        -O--CK   100   100   000    -    0
 11 Calibration_Retry_Count -O--CK   100   100   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    818
192 Power-Off_Retract_Count -O--CK   200   200   000    -    58
193 Load_Cycle_Count        -O--CK   194   194   000    -    20787
194 Temperature_Celsius     -O---K   111   094   000    -    39
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   200   200   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    1
200 Multi_Zone_Error_Rate   ---R--   193   173   000    -    1994

 

Could this be the source of all my troubles?

  • Community Expert

Can't say it's the source of all your problems, but that disk does look very bad, at best it will be very slow, I would replace it.

  • Author

So what are my options?

 

Remove the drive, adding my new 8tb drive and let rebuild it? But afaik are there some parity-errors. 

  • Author

Have done a filesystemcheck:

 

 

 


reiserfsck 3.6.27

Will read-only check consistency of the filesystem on /dev/md3
Will put log info to 'stdout'
###########
reiserfsck --check started at Sun Sep  9 10:04:12 2018
###########
Replaying journal: 
Replaying journal: Done.
Reiserfs journal '/dev/md3' in blocks [18..8211]: 0 transactions replayed
Checking internal tree..  finished
Comparing bitmaps..finished
Checking Semantic tree:
finished
No corruptions found
There are on the filesystem:
	Leaves 414547
	Internal nodes 2500
	Directories 1321
	Other files 6773
	Data block pointers 418672868 (0 of them are zero)
	Safe links 0
###########
reiserfsck finished at Sun Sep  9 10:27:28 2018
###########reiserfsck 3.6.27 

 

Edited by Evin

  • Community Expert

Replace it but keep the old disk intact, if rebuild is successful that was probably the problem, if you have doubts if parity was 100% valid, and after the rebuild is done, copy every file you can from the old disk replacing those on the rebuilt disk, all successfully copied files can be assumed OK.

It is also recommended to convert ReiserFS to XFS. The former is no longer maintained and only present for backward compatibility.

 

  • Author

I'm aware of this and already started to convert my drives. :)

  • Author

OH COME ON!

 

Everything seemed fine.

 

Total size:

8 TB  
Elapsed time: 1 day, 8 hours, 11 minutes  
Current position: 7.99 TB (99.8 %)  
Estimated speed: 79.7 MB/sec  
Estimated finish: 3 minutes

 

And suddenly the system doesn't respond. No GUI, no Putty. I had an open connection through Putty the whole time.

 

 

  • Author

Hi, it's me again.

 

Ran a memtest, first pass completed without any errors. I will let it continue overnight and run a few passes.

 

But it seems as another possible problem got eliminated. :/ At this point I would happily accept a faulty RAM.

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