So I got the trial key email but when I try to put it in and register I get a popup box that stays blank for a while and eventually errors with "504 Gateway Timeout".

 

I am running behind a proxy and set that up in the browser so it does get out both http and https. 

 

I have tried both 6.5.3 and 6.5.2. Both versions behave the same.

Please see this post and let me know if that works for you:

 

I did try the http proxy in the config/go file. Still same behavior. 

Still having this issue. I attached the diag logs.

tower-diagnostics-20180912-1212.zip

Does anyone have any ideas? I entered a support ticket, but have received nothing back from this company. 

Try https://unraid.net/contact

Usually questions are answered within a day.

3 hours ago, jzrawlins said:

Does anyone have any ideas? I entered a support ticket, but have received nothing back from this company. 

What do you mean by "support ticket"?  We've received some support email asking about how to set up a proxy and I generally point them to this topic.

 

This is going to be a difficult thing for us to fix since we have to set up some kind of proxy to test with.