Help! Drives not recognized by unRAID

[James Yu]

unRAID ver: 6.6.1

 

I have a LSI SAS 9207-8I HBA and using a Mini SAS 36Pin (SFF-8087) Male to 4 SATA cable to connect to hotswap cage: https://www.amazon.com/gp/product/B00V5JHOXQ/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1.

 

I flashed the HBA to latest IT firmware (actually how do i confirm that?) , and lspci also shows the HBA: 

 

01:00.0 Serial Attached SCSI controller [0107]: LSI Logic / Symbios Logic SAS2308 PCI-Express Fusion-MPT SAS-2 [1000:0087] (rev 05)
    Subsystem: LSI Logic / Symbios Logic 9207-8i SAS2.1 HBA [1000:3020]
    Kernel driver in use: mpt3sas
    Kernel modules: mpt3sas

 

But I'm unable to see the two SSD drives in the cage from unRAID:

 

the syslog gives me this:

 

Oct  1 23:08:21 Tower kernel: mpt2sas_cm0: LSISAS2308: FWVersion(20.00.07.00), ChipRevision(0x05), BiosVersion(07.27.01.01)
Oct  1 23:08:21 Tower kernel: mpt2sas_cm0: Protocol=(
Oct  1 23:08:21 Tower kernel: Initiator
Oct  1 23:08:21 Tower kernel: ,Target
Oct  1 23:08:21 Tower kernel: ), 
Oct  1 23:08:21 Tower kernel: Capabilities=(
Oct  1 23:08:21 Tower kernel: TLR
Oct  1 23:08:21 Tower kernel: ,EEDP
Oct  1 23:08:21 Tower kernel: ,Snapshot Buffer
Oct  1 23:08:21 Tower kernel: ,Diag Trace Buffer
Oct  1 23:08:21 Tower kernel: ,Task Set Full
Oct  1 23:08:21 Tower kernel: ,NCQ
Oct  1 23:08:21 Tower kernel: )
Oct  1 23:08:21 Tower kernel: scsi host9: Fusion MPT SAS Host
Oct  1 23:08:21 Tower kernel: mpt2sas_cm0: sending port enable !!
Oct  1 23:08:21 Tower kernel: ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Oct  1 23:08:21 Tower kernel: ACPI BIOS Error (bug): Could not resolve [\_SB.PCI0.SAT0.PRT0._GTF.DSSP], AE_NOT_FOUND (20180531/psargs-330)
Oct  1 23:08:21 Tower kernel: ACPI Error: Method parse/execution failed \_SB.PCI0.SAT0.PRT0._GTF, AE_NOT_FOUND (20180531/psparse-516)

 

I also have the diagnostic files attached. Anyone have an idea? 

 

 

 

tower-diagnostics-20181001-2350.zip

[JorgeB]

Most likely you're using the wrong cable, you need a forward breakout cable, reverse breakout looks the same but won't work for this scenario.