Cant shutdown array, Data loss! Please help

[unpavedkevin]

Preface, I am new to Unraid. I built an array a few days ago with some old drives laying around while I was waiting for my Iron wolfs. I installed some dockers and plugins, set up a few shares, and transferred some data to them. I then created a new config and added only the new drives, pulled out the old ones. The process said it was rebuilding the parity, so I thought this would also transfer all the shares to the new drives. Then I replaced the cache drive with an nvme. Now I have nothing working right.

 

1. My docker says "failed to load" 

2. The user shares area is blank

3. I cant stop the array it says "Retry unmounting user share(s)..." (Can't even set autostart to no!)

 

I am really stuck. At this point, I want to start all over! I still have data on the old drives.

 

How would I even start over? I cant stop the array......Also, would I lose my data on those old drives?

 

Please help!

[Frank1940]

If you have access to the GUI, go to    Tools    >>    Diagnostics      and click on that icon.  That will start the process of downloading the Diagnostics file to your computer.  Upload that file with your next post.   

 

EDIT:  Please don not panic at this point!!!!  Do not format any drives.  You should not have lost any data...

Edited October 8, 2018 by Frank1940

[unpavedkevin]

Ok here is the file, thank you.

wopr-diagnostics-20181008-1431.zip

[Squid]

Reason why is the networkstats plugin.

 

Try this:

kill $(cat /var/run/vnstat/vnstat.pid)

 

[unpavedkevin]

I just added that. Says no such file or directory. Also can you please answer the below questions. Thank you so much!

 

How would I start over?

Still cant stop the array......Also, will I lose my data on those old drives?

[JorgeB]

Uninstall the netsats plugin and reboot.

[unpavedkevin]

I tried that when I go to uninstall any plugin I get a blank window (see screen shot)

[JorgeB]

Shutdown the server, force it if you have to, and manually deleted the plugin from the flashdrive before powering back on, or boot in safe mode an uninstall it.