Slow performance entire server, hard resetting link, exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen

[Zandor300]

Hi,

 

My biggest server (Silicon) is having performance issues. Plex running from the SSD is working fine but as soon as you start playing a file, it takes forever to start playing. Also other docker containers like Sonarr and Radarr take ages to load up their webui. I think I know what the problem is because I did some swapping of the sata cables but I still want to know what all the weird messages in my syslog are. Attached is the diagnostics file. 

 

Thanks in advance.

 

Kind regards,

Zandor Smith

silicon-diagnostics-20181024-0018.zip

Edited October 23, 2018 by Zandor300

[JorgeB]

Cache2 and disk3 are having issues, it could be cables, but you're also using a controller with a port multiplier and those are prone to timeout errors, replace cables, if issues persist it's the controller.

[Zandor300]

I put back my old PCIe data card and it is running fine now.

 

This one was the one that was running slow: https://www.conrad.nl/p/renkforce-0-10-poorten-sata-iii-controllerkaart-pcie-1374266

 

Would you have any other options for me because the old one is only 4 data ports but when I want to add more hard drives, I need a card that has more ports. Motherboard is also full.

[JorgeB]

Any LSI with a SAS2008/2308/3008 chipset in IT mode, e.g., 9201-8i, 9211-8i, 9207-8i, 9300-8i, etc and clones, like the Dell H200/H310 and IBM M1015, these latter ones need to be crossflashed.

[Zandor300]

Okay, so we are a few days later. I got a second hand Dell H200 that was already flashed to IT mode. The server was running fine for a few days until yesterday evening. It locked up. I was able to SSH into it but after typing in the password it only showed me the Unraid version message and didn't start up a shell session. Later I tried to login through console but it only allowed me to type in the root username but never gave me the option to type in the password. I just hit the reset button on the server and everything was fine again. Of course it started parity check.

 

Just now, I tried to open Plex again and it again was offline. This time however I got a 502 error back in the web interface. I went into the console and logged in using root. I then just did a sudo reboot because I was about to go to bed. It gave the normal "server going down" announcement but after 5 minutes it still was up. I again hit the reset button because I couldn't do anything. Now it is up again and I don't know whats wrong.

 

Attached is a diagnostics file, except it is just after a reboot. I will try to provide a better diagnostics file when the problem occurs again.

silicon-diagnostics-20181106-0051.zip

Edited November 5, 2018 by Zandor300