November 16, 20187 yr I have swapped out a faulty disk, i added a 3TB ironwolf drive, the first drive would not pass the preclear so i took it back as got a replacement, but the new drive is doing exactly the same thing? "Please wait, retrieving information ..." I have also removed preclear and downloaded the latest version with no difference at all.
November 16, 20187 yr Community Expert I would suggest you return the array to a protected state asap and then deal with why preclearing is stalling, either rebuild now or if you are not using the array and you want to confirm the new disk is OK run an extended SMART test on it before rebuilding.
November 17, 20187 yr Author im doing a rebuild but i left it in its error state to see if anyone had any ideas before i did the rebuild
November 20, 20187 yr You could ask in the support thread for that specific plugin and include your diagnostics.
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