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Paid for plan but no email?

Featured Replies

Hi there!  I paid for the basic plan, but I never got the email with my key.  I even checked the junk/spam folder and found nothing.  I've sent an email but never got a reply back yet.  Any suggestions?

If you don't get a reply in a few hours, something is blocked. Sadly spam filters ensure email is no longer a certain way to send and receive stuff anymore. Do you have a alternate email you can try?

Typically you should get a response in less than 1 day.

Sent from my chisel, carved into granite

And also bear in mind that it was late Saturday night when you sent and email and it is a holiday weekend in the states

Sent via telekinesis

I don't see an email from you.  Please PM me with more details.

  • Author
On 11/25/2018 at 4:34 AM, tr0910 said:

If you don't get a reply in a few hours, something is blocked. Sadly spam filters ensure email is no longer a certain way to send and receive stuff anymore. Do you have a alternate email you can try?

Typically you should get a response in less than 1 day.

Sent from my chisel, carved into granite
 

That's what I thought too but looks like it might be getting handled now.  Thanks though!

 

  • Author
On 11/25/2018 at 9:23 AM, limetech said:

I don't see an email from you.  Please PM me with more details.

PM sent

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