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[SOLVED] UPS "Lost communications" Spam?

ct1996
in General Support

Featured Replies

Hello, I installed my UPS a few months ago and everything was fine up to a couple weeks ago. Ever since I get a bunch of errors stating that communications has been lost, and then restored, over and over.


I have attached my diagnostics as well as a photo of the errors popping up. I also receive tons of emails with these errors.

Please advise? Do I need to send the UPS back?

tower-diagnostics-20181206-0300.zip

arrghUPS.PNG

 

 

Update:

I recently added another small power-draw to the circuit my system was on. After removing this, all the symptoms of the UPS and the other gaming PC I had on the breaker, disappeared. 

Edited by ct1996

  • Quote
    • Author

    Hope this is allowed, bump. Still not sure how to approach this issue

    Edited by ct1996

  • Quote
    • Community Expert

    Have you tried attaching the UPS on a different port?

  • Quote
    • Community Expert

    And a new USB cable...

  • Quote

    • Archived

    This topic is now archived and is closed to further replies.

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