Hi all, I'm new to this card and just installed it.

It seems to only detect drives connected to the first port.  All four connected drives are detected but moving the same cable to other ports on the card leaves them undetected.

 

If I run the setup tool at boot time (ctrl-c) I see the same thing, just four drives.

 

Any tips?

 

Bad controller?

Oh I hope not, servers been down for days already

Would be just my luck though!

 

Anybody know if there's any config I need to do to enable all ports for sata drives or anything similar?

are all cables identical? i mean forward vs reverse breakout..

I dont know what forward vs reverse breakout means....

 

Tried the HBA in two identical machines, same result and have now replaced the card, same result

Same cables and drives though

 

I've upgraded the firmware on the HBA, same results, no BIOS update available for MB.

 

Could this be MB or Drive compatibility?

7 minutes ago, fysmd said:

Could this be MB or Drive compatibility?

If this is true

21 hours ago, fysmd said:

All four connected drives are detected but moving the same cable to other ports on the card leaves them undetected.

seems unlikely to me, but if it's the same with another HBA don't really have more ideas.

I want to say a big thank you, especially to johnnie.black for all the help with my recent issues (not only in this thread!)

 

I worked out the source of my troubles I think and it was mainly --  >>ME<<

I'm embarrassed to say that I had a compound issue:

1. Two of the five cables I bought seem incompatible, drives connected after one of these cables were not detected!

2. I'm a dick - I had knocked power off for a large number of by drives (2nd PSU!) - THINGS WORK BETTER WHEN PLUGGED IN!

 

 

Now I'm over my brain fart I can start to fix properly, the cables I bought (same supplier) are:

https://www.scan.co.uk/products/1m-broadcom-sff-8643-to-x4-sata-cable-mini-sas-hd-to-sata-data-port (works)

and 

https://www.scan.co.uk/products/60cm-silverstone-12gb-minisas-hd-sff-8643-to-sata-7pinplussideband-cable (don't work)

 

What should I be looking for vs avoid in these cables, I'm not seeing the difference

 

The ones that don't work are reverse breakout, it's on the description:
 

Quote

(36-Pin SFF-8643 connector for target and SATA 7-Pin x 4 for host device)

 

 

O-M-G!!   I feel like a muppet.

 

Off to get proper cables now.

 

Thanks again!