sisren Posted December 20, 2018 Share Posted December 20, 2018 Trying to setup the APCUPSD. I have an APC UPS connected to my Unraid server with a smart usb to RJ cable. It recognizes the UPS in the UPS details bottom section, however, continually gives me a "lost communication" error. I have set it as USB: Smart and Cable: APCSmart. I am a bit of a linux novice, so did not set the device field up (left it as default). Predominately because I do not know how to map the connection to the appropriate TTY (if that is correct). I travel extensively for work, so would sleep better at night knowing that if I do have a power outage that my server will gracefully shutdown. Link to comment
WashingtonMatt Posted December 20, 2018 Share Posted December 20, 2018 What is the model of UPS and cable? On the older UPS the pin outs on the cables were different for various models. Link to comment
sisren Posted December 20, 2018 Author Share Posted December 20, 2018 APC BR1000G. I lost the original cable, so ended up purchasing a replacement off of Amazon. Link to comment
trurl Posted December 20, 2018 Share Posted December 20, 2018 49 minutes ago, sisren said: USB: Smart and Cable: APCSmart Those are not really choices. Perhaps you meant: UPS Cable: Smart and UPS Type: APCSmart Have you tried turning on Help? Have you tried a different USB port? Link to comment
sisren Posted December 20, 2018 Author Share Posted December 20, 2018 2 minutes ago, trurl said: Those are not really choices. Perhaps you meant: UPS Cable: Smart and UPS Type: APCSmart Have you tried turning on Help? Have you tried a different USB port? Sorry. You are correct. I selected Smart and APCSmart for cable and type. I have not tried swapping out the USB port. Only because when I run "lsusb" it identifies the UPS. Does the 'Device' field need to have a value? Link to comment
trurl Posted December 20, 2018 Share Posted December 20, 2018 USB ports disconnecting are a common cause of problems with the flash drive, so likely it could be a problem here also. USB2 is preferred. Link to comment
sisren Posted December 20, 2018 Author Share Posted December 20, 2018 51 minutes ago, trurl said: USB ports disconnecting are a common cause of problems with the flash drive, so likely it could be a problem here also. USB2 is preferred. OK. I can certainly try USB2. Still looking for clarification on if the "device" field needs to be completed. And if so, how I identify/map what that designation might be... Thanks! Link to comment
trurl Posted December 20, 2018 Share Posted December 20, 2018 The manual for APCUPSd is linked on the UPS Settings page. If yours is mostly working as is then I would try another port. Link to comment
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