February 21, 20197 yr I received a 4TB HGST server take-off (used) SAS drive in the mail today. Plugged it into my server, and it is not initializing. The disk log indicates the following warning: UnRAID kernel: sd 8:0:2:0: [sdj] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=0x08 UnRAID emhttpd: device /dev/sdj has size zero The smart report indicates: device is NOT READY (e.g. spun down, busy) A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. My configuration zip file is attached. The device is sdj. This is in a fully operational machine that has been running without problems for years. There are no issues with the server hardware. The HBA is an LSI 9211-8i. I tried the disk on two different ports, same result. The hard drive itself is spinning. Please help me confirm this isn't some kind of configuration issue with SAS drives, before I send it back to the seller. Thank you. Quote Feb 22 04:49:45 UnRAID kernel: sd 8:0:2:0: [sdj] Spinning up disk... Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] Read Capacity(16) failed: Result: hostbyte=0x00 driverbyte=0x08 Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] Sense Key : 0x2 [current] [descriptor] Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] ASC=0x4 ASCQ=0x2 Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=0x08 Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] Sense Key : 0x2 [current] [descriptor] Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] ASC=0x4 ASCQ=0x2 Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] 0 512-byte logical blocks: (0 B/0 B) Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] 0-byte physical blocks Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] Write Protect is off Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] Mode Sense: f7 00 10 08 Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] Write cache: enabled, read cache: enabled, supports DPO and FUA Feb 22 04:51:21 UnRAID kernel: sd 8:0:2:0: [sdj] Spinning up disk... Feb 22 04:53:01 UnRAID kernel: sd 8:0:2:0: [sdj] Read Capacity(16) failed: Result: hostbyte=0x00 driverbyte=0x08 Feb 22 04:53:01 UnRAID kernel: sd 8:0:2:0: [sdj] Sense Key : 0x2 [current] [descriptor] Feb 22 04:53:01 UnRAID kernel: sd 8:0:2:0: [sdj] ASC=0x4 ASCQ=0x2 Feb 22 04:53:01 UnRAID kernel: sd 8:0:2:0: [sdj] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=0x08 Feb 22 04:53:01 UnRAID kernel: sd 8:0:2:0: [sdj] Sense Key : 0x2 [current] [descriptor] Feb 22 04:53:01 UnRAID kernel: sd 8:0:2:0: [sdj] ASC=0x4 ASCQ=0x2 Feb 22 04:53:01 UnRAID kernel: sd 8:0:2:0: [sdj] Attached SCSI disk Feb 22 04:53:31 UnRAID emhttpd: device /dev/sdj has size zero unraid-diagnostics-20190221-2056.zip Edited February 21, 20197 yr by BeaverTerror
February 22, 20197 yr Community Expert Seems like a disk issue, though you might want to try again after updating the LSI firmware to latest, you're on 15.00.00.00, current one is 20.00.07.00
November 23, 20205 yr @BeaverTerror @Robert. Just ran in to this. Did you guys get any answers or did you just give up?
November 23, 20205 yr Community Expert 43 minutes ago, cbr600ds2 said: Did you guys get any answers or did you just give up? This is an old thread and neither of those users have visited the forum in over a year. Can you explain the specifics of your problem?
November 23, 20205 yr 1 hour ago, trurl said: This is an old thread and neither of those users have visited the forum in over a year. Can you explain the specifics of your problem? Saw this after I started a new post or before. Anyways.
December 2, 20205 yr Hello, yes of course. It seems that the purchased record really had a defect. I exchanged it at the dealer and the new one worked without problems. Also all other new SAS disks I bought worked immediately. Kind regards, Robert
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