February 21, 20197 yr I have been having issues with my Unraid server for a while. I keep seeing this error in my logs. Any idea on how to fix this? Tower emhttpd: error: put_config_idx, 609: Invalid argument (22): fopen: /boot/config/shares/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs.cfg
February 21, 20197 yr Community Expert Where is that path configured? Back slashes in Linux are not folder separators in a path.
February 21, 20197 yr Author 1 hour ago, itimpi said: Where is that path configured? Back slashes in Linux are not folder separators in a path. Is this what you were asking for? Could this error be from a share? I see a share that is about the plex logs.
February 22, 20197 yr Community Expert Go to Tools - Diagnostics and attach the complete diagnostics zip file to your next post. I am thinking Plex isn't really the source of that message.
February 22, 20197 yr Community Expert It is in your screenshot. You have somehow managed to create a top level folder named \appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs on one of your disks.
February 22, 20197 yr Author 4 minutes ago, trurl said: Go to Tools - Diagnostics and attach the complete diagnostics zip file to your next post. I am thinking Plex isn't really the source of that message. Here is my logs tower-diagnostics-20190221-1813.zip
February 22, 20197 yr Community Expert It is on Disk1 according to your diagnostics. You must have somehow managed to copy that folder to that disk
February 22, 20197 yr Author 2 minutes ago, trurl said: It is on Disk1 according to your diagnostics. You must have somehow managed to copy that folder to that disk or to your user shares. This might be a dumb question, but what is the best way to delete this share to stop the error?
February 22, 20197 yr Community Expert I really can't quite figure out how you could have done it. Since it has the \ path separator in the name it must have been from Windows. According to your diagnostics it has default settings, which means you have never gone to its page and made any, not surprising. I am just wondering whether the normal way of deleting that share is going to work. You have to delete all files and folders from the share. Then maybe you can delete it from that share's page unless the webUI chokes on that name.
February 22, 20197 yr Author 1 minute ago, trurl said: I really can't quite figure out how you could have done it. Since it has the \ path separator in the name it must have been from Windows. According to your diagnostics it has default settings, which means you have never gone to its page and made any, not surprising. I am just wondering whether the normal way of deleting that share is going to work. You have to delete all files and folders from the share. Then maybe you can delete it from that share's page unless the webUI chokes on that name. K. The folder has data and it updates the log files from plex in it. I can remember trying to get something working in Plex/ Tautulli to monitor the logs.......I wonder if this was when this happened.
February 22, 20197 yr Community Expert 5 minutes ago, rh535 said: it updates the log files from plex in it. Are you saying something is currently writing files into it?
February 22, 20197 yr Author 38 minutes ago, trurl said: Are you saying something is currently writing files into it? Sorry.... I just had a network share to that folder on my computer and thought it was my actual share - I created. I was able to delete the share and I'm not seeing the error in my log file any longer. Thank you!!!! - IM hoping this will stop my random lock-ups and crashes
February 23, 20197 yr Author The error is back. I have included my latest logs. Any more ideas on this??? tower-diagnostics-20190222-2328.zip
February 23, 20197 yr Community Expert 36 minutes ago, rh535 said: Any more ideas on this??? You need to figure out how you are creating that share.
February 23, 20197 yr To begin with, post the contents. of /config/plugins/dockerMan/templates-user/my-PlexMediaServer.xml on the flash drive. After that, it may be simply easiest with remove the entire plex app (along with its appdata) and do a fresh install of it.
February 23, 20197 yr Community Expert On 2/21/2019 at 7:30 PM, rh535 said: I can remember trying to get something working in Plex/ Tautulli to monitor the logs.......I wonder if this was when this happened. Do you still have this installed?
February 23, 20197 yr Community Expert Some more insight into how user shares work so you might be able to figure this out. User Shares are simply the aggregate of all top level folders on cache and array disks with the same name. When you create a user share, Unraid creates a top level folder on one or more disks as needed according the settings you make for that user share. Those top level folders will have the same name as the user share. Conversely, and this is probably what is going on here, any top level folder on cache or array disks is automatically a user share. If you don't make any settings for it (as in this case) it will have default settings. The user share will have the same name as the folder. The user shares are located at the linux path /mnt/user. Somehow, you have something creating a folder. This would be anything like these: /mnt/user/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs /mnt/user0/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs /mnt/cache/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs /mnt/disk1/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs /mnt/disk2/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs /mnt/disk3/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs ... This is probably going to be something like a misconfigured docker. Maybe some host volume mapping set to any of these: /mnt/user/ /mnt/user0/ /mnt/cache/ /mnt/disk1/ /mnt/disk2/ /mnt/disk3/ ... The diagnostics don't give us enough information to tell you the answer.
February 23, 20197 yr Author 11 hours ago, Squid said: To begin with, post the contents. of /config/plugins/dockerMan/templates-user/my-PlexMediaServer.xml on the flash drive. After that, it may be simply easiest with remove the entire plex app (along with its appdata) and do a fresh install of it. Attached! my-PlexMediaServer.xml
February 23, 20197 yr Author 10 hours ago, trurl said: Do you still have this installed? Yes. I would like to keep it if possible. I really like the service.
February 23, 20197 yr Author 10 hours ago, trurl said: Some more insight into how user shares work so you might be able to figure this out. User Shares are simply the aggregate of all top level folders on cache and array disks with the same name. When you create a user share, Unraid creates a top level folder on one or more disks as needed according the settings you make for that user share. Those top level folders will have the same name as the user share. Conversely, and this is probably what is going on here, any top level folder on cache or array disks is automatically a user share. If you don't make any settings for it (as in this case) it will have default settings. The user share will have the same name as the folder. The user shares are located at the linux path /mnt/user. Somehow, you have something creating a folder. This would be anything like these: /mnt/user/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs /mnt/user0/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs /mnt/cache/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs /mnt/disk1/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs /mnt/disk2/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs /mnt/disk3/\appdata\PlexMediaServer\Library\Application Support\Plex Media Server\Logs ... This is probably going to be something like a misconfigured docker. Maybe some host volume mapping set to any of these: /mnt/user/ /mnt/user0/ /mnt/cache/ /mnt/disk1/ /mnt/disk2/ /mnt/disk3/ ... The diagnostics don't give us enough information to tell you the answer. I just edited the Docker for Tautulli that had something for the Plex logs (It was that same thing that is giving me the errors). I also noticed that the share I deleted earlier re-appeared. I deleted it again and will see how it acts tonight. Thanks again both of you for all your help!
February 24, 20197 yr Community Expert 2 hours ago, rh535 said: I also noticed that the share I deleted earlier re-appeared. Yes I know. That's why I said this: 20 hours ago, trurl said: You need to figure out how you are creating that share. And why I explained how user shares work and can be accidentally created.
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