althoralthor Posted February 24, 2019 Share Posted February 24, 2019 (edited) Hello all- Running version 6.5.1 and out of the blue (looks like starting early this morning) the server has lost communication with the UPS. Previously, this worked like a champ. Can't see the cable all of the sudden going bad, but I guess its possible? I've shut the server down and restarted thinking maybe just needed to reinitialize the USB port. No go. I've attached the diags file. Looking for any help I can get at this point! emperor-diagnostics-20190224-1535.zip EDIT- Have swapped USB ports and the port is good. So, I'm guess either a) cable b) UPS or c) drivers/app? Is there a way to reinstall the application itself? Edited February 24, 2019 by althoralthor Quote Link to comment
althoralthor Posted February 25, 2019 Author Share Posted February 25, 2019 Afternoon all- any ideas around this? I'm assuming something has failed on the UPS... Quote Link to comment
Frank1940 Posted February 25, 2019 Share Posted February 25, 2019 Have you replaced the cable? Yes, they do fail... Quote Link to comment
althoralthor Posted February 25, 2019 Author Share Posted February 25, 2019 Trying to find a replacement cable to check that. Quote Link to comment
althoralthor Posted March 1, 2019 Author Share Posted March 1, 2019 Hello all- thanks for reading. Looks like the port on the UPS is bad. New cable, same problem. Any recommendations on UPS? was thinking about this one: APC SMC1000C Quote Link to comment
Frank1940 Posted March 1, 2019 Share Posted March 1, 2019 I seem to recall that the APC units with the "SmartConnect" have some problems with the UPS software that runs with Unraid. You might want to do a google on this. You might want to consider the CyberPower CP1000PFCLCD PFC Sinewave UPS System or the APC Sine Wave UPS Battery Backup & Surge Protector, 1000VA, APC Back-UPS Pro (BR1000MS) UPS's. Quote Link to comment
althoralthor Posted March 1, 2019 Author Share Posted March 1, 2019 Good info. Will do more research. Thanks! Quote Link to comment
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