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No Device when switching to larger drives

Featured Replies

Happy Monday all you beautiful experts,

 

So I am switching out all my 2TBs with 6TBs. Parity first. No issues. Then a data drive, no device. I restarted a few times the same. Got frustrated, put the old one back in no problems, then couple days later did it again and voila it worked fine, no issues rebuilding or anything. 

 

Now, 2x Seagate Enterprise 6TB 7200rpm drives. I set the 2TB to no device, shut down, I shouldn't have to cause I have hot swap bays, but I did anyway as that worked in the past, why tempt the Data Gods.. Ritual.. So... No luck on either drive showing up. 

 

So what are my troubleshooting steps? It is not a SATA cable seating/card issue (I don't think), cause the old drive goes back in perfectly.. 

  • Community Expert

Check if the new drive is detected by the bios is possible, if yes and not detected by Unraid post the diags, if not detected in the bios it also won't be detected by Unraid.

  • Author

Ugh, OK :) No monitor or KB hooked up to unraid server :) an ordeal I'll have to defer, but yes seems logical next step!

 

Any other ideas in the meantime?

  • Community Expert

Post the diags, but if the disks aren't being detected by Linux it won't help much, the first step, would be to connect a monitor and keyboard.

Since you have a hot-swappable bays their back-planes may be old and not compatible with the latest hard drives.

 

Search the web for SATA 3.3V pin or 3.3V hard drive mod to see if this applies to you

Good luck

 

Edited by bcbgboy13

  • Author

@bcbgboy13, I think you're right on there, these are both white label drives. The drives did NOT show in the bios, and therefore not in Unraid.  ordered the Kapton tape, will see tomorrow, I will update this thread if it is the solution. Thank you both for your input!  

  • Author

ok all it was the 3.3v Pin issue. I installed Kapton tape on the 3rd pin, And there it is! reuilding data on that drive now. 

  • Community Expert
3 minutes ago, ruthlessone said:

ok all it was the 3.3v Pin issue.

Doesn't make much sense with the original description of the problem:

On 3/11/2019 at 2:58 PM, ruthlessone said:

Then a data drive, no device. I restarted a few times the same.......then couple days later did it again and voila it worked fine

If it was that it should never have worked.

  • Author

Wasn't a white label drive previously, i suspect seating or cable issue

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