helleman Posted March 31, 2019 Share Posted March 31, 2019 Hi folks, wanted to let you know that your cart provider (quickbooks?) is crapping out, at least from Canada. I've tried 4 times over 2 days spaced out by a week, with similar results. See screenshot . Best Regards, Aaron Quote Link to comment
SpencerJ Posted March 31, 2019 Share Posted March 31, 2019 Thanks for the heads up. We are in the process of trying to figure out the issue. Quote Link to comment
machammer Posted April 24, 2019 Share Posted April 24, 2019 Same issue here, trying to purchase a pro license and it's not working, tried Paypal, visa and mastercard. No luck Want to support you guys but tough to do if I can pay for it. Quote Link to comment
aqua Posted April 29, 2019 Share Posted April 29, 2019 Has this been resolved? I'm going to need to/want to pay for my license soon and can use the 15 day extensions for a bit, but need to eventually be able to pay for this. Quote Link to comment
SpencerJ Posted April 29, 2019 Share Posted April 29, 2019 38 minutes ago, aqua said: Has this been resolved? I'm going to need to/want to pay for my license soon and can use the 15 day extensions for a bit, but need to eventually be able to pay for this. It should be resolved. Please let us know if this not the case as orders are processing for others. Thanks in advance. Quote Link to comment
aqua Posted April 30, 2019 Share Posted April 30, 2019 8 hours ago, SpencerJ said: It should be resolved. Please let us know if this not the case as orders are processing for others. Thanks in advance. Others from Canada? Canadian dollar is a bit weak right now so I'm hoping for a bit of an improvement before I pay but don't want to get caught not able to actually pay when I need to/want to. Quote Link to comment
SpencerJ Posted April 30, 2019 Share Posted April 30, 2019 14 hours ago, aqua said: Others from Canada? Canadian dollar is a bit weak right now so I'm hoping for a bit of an improvement before I pay but don't want to get caught not able to actually pay when I need to/want to. Yes- I'm seeing multiple successful orders from Canada processed over the past few days. Please let us know if you have any issues. Cheers 1 Quote Link to comment
SaviorSelf Posted May 13, 2019 Share Posted May 13, 2019 I cannot order I get an error. Quote Link to comment
n0stalghia Posted May 13, 2019 Share Posted May 13, 2019 (edited) 3 hours ago, SaviorSelf said: I cannot order I get an error. Exactly the same error here, see my other thread EDIT: In my case, I'm accessing it from Austria, not Canada Edited May 13, 2019 by n0stalghia Adding further information Quote Link to comment
trurl Posted May 13, 2019 Share Posted May 13, 2019 On 4/30/2019 at 1:29 PM, SpencerJ said: Please let us know if you have any issues. @SpencerJ looks like its broken again 1 Quote Link to comment
asdfghjkai Posted May 13, 2019 Share Posted May 13, 2019 Trying to purchase from the UK, had 'an error occurred' using Firefox, tried IE (begrudgingly) and got the attached image. Kai Quote Link to comment
SaviorSelf Posted May 14, 2019 Share Posted May 14, 2019 I was able to purchase a PRO key just now. It seems to be working fine now. Thank you! 1 Quote Link to comment
SpencerJ Posted May 15, 2019 Share Posted May 15, 2019 Sorry for the inconvenience to all. Our payment gateway went down briefly. @asdfghjkai, are you still experiencing issues here? If so, please let me know. Thank you for letting us know and sorry again. Cheers Quote Link to comment
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