Connection Lost APC USB->RJ45 Adaptor

[joshstrange]

I bought this adaptor off Amazon to connect to my APC BACK-UPS XS 1300 as it doesn't have a USB-B port on the back but instead an RJ45 data port. Unfortunately UnRaid can't seem to see it. I followed this guide here to determine my settings. My settings are:

USB Cable: Smart

Custom USB Cable: <blank>

UPS type: APCsmart

Device: /dev/ttyUSB0

 

I got the device from following this post to find which tty to use:

 

root@Tower:~# lsusb
Bus 002 Device 002: ID 8087:8001 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 003: ID 0403:6001 Future Technology Devices International, Ltd FT232 Serial (UART) IC
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8009 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 174c:3074 ASMedia Technology Inc. ASM1074 SuperSpeed hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 174c:2074 ASMedia Technology Inc. ASM1074 High-Speed hub
Bus 003 Device 002: ID 0781:5571 SanDisk Corp. Cruzer Fit
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

root@Tower:~# dmesg|grep tty
[911515.835262] ftdi_sio ttyUSB0: FTDI USB Serial Device converter now disconnected from ttyUSB0
[911518.353748] usb 5-1: FTDI USB Serial Device converter now attached to ttyUSB0

 

I'm not sure where to go from here. I'm thinking it might be that my cable isn't compatible but I don't want to spend $40 (practically a battery replacement) for this cable unless I know it will work. I have tried just about every combo of dropdown options on that UPS page but I can't get it to connect. Thank you for any help you can provide.

[Frank1940]

On both Amazon and E-bay, searching on   UPS Communications Cable Simple Signalling - USB to RJ45  will bring several results!