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[Solved] Disk disabled, should it be replaced?

Featured Replies

Hi,

 

one of my drives is marked as disabled, probably because an error occured on it.
I've run a SMART test on this which also indicated an error. How can i tell if the drive should be replaced?

 

This is the smart report for the drive:

Quote

smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.14.49-unRAID] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD20EFRX-68EUZN0
Serial Number:    WD-WCC4M3ALAV1J
LU WWN Device Id: 5 0014ee 20da1cc34
Firmware Version: 82.00A82
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Jun  1 16:42:01 2019 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 121)    The previous self-test completed having
                    the read element of the test failed.
Total time to complete Offline 
data collection:         (27240) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 275) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x703d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    204
  3 Spin_Up_Time            POS--K   173   171   021    -    4316
  4 Start_Stop_Count        -O--CK   100   100   000    -    131
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   077   077   000    -    17418
 10 Spin_Retry_Count        -O--CK   100   100   000    -    0
 11 Calibration_Retry_Count -O--CK   100   100   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    127
192 Power-Off_Retract_Count -O--CK   200   200   000    -    125
193 Load_Cycle_Count        -O--CK   198   198   000    -    7064
194 Temperature_Celsius     -O---K   114   104   000    -    33
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   200   200   000    -    17
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb7  GPL,SL  VS       1  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
Device Error Count: 23
    CR     = Command Register
    FEATR  = Features Register
    COUNT  = Count (was: Sector Count) Register
    LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
    LH     = LBA High (was: Cylinder High) Register    ]   LBA
    LM     = LBA Mid (was: Cylinder Low) Register      ] Register
    LL     = LBA Low (was: Sector Number) Register     ]
    DV     = Device (was: Device/Head) Register
    DC     = Device Control Register
    ER     = Error register
    ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 23 [22] occurred at disk power-on lifetime: 17405 hours (725 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 00 3b 33 55 d8 40 00  Error: UNC at LBA = 0x3b3355d8 = 993220056

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 03 e0 00 00 00 00 3b 33 55 d0 40 00  2d+14:42:36.987  READ FPDMA QUEUED
  61 00 28 00 00 00 00 3b 33 51 a8 40 00  2d+14:42:36.987  WRITE FPDMA QUEUED
  2f 00 00 00 01 00 00 00 00 00 10 40 00  2d+14:42:36.987  READ LOG EXT
  60 04 00 00 00 00 00 3b 33 51 d0 40 00  2d+14:42:33.488  READ FPDMA QUEUED
  60 01 b8 00 00 00 00 3c 70 bc 90 40 00  2d+14:42:33.477  READ FPDMA QUEUED

Error 22 [21] occurred at disk power-on lifetime: 17405 hours (725 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 00 3b 33 51 f8 40 00  Error: UNC at LBA = 0x3b3351f8 = 993219064

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 04 00 00 00 00 00 3b 33 51 d0 40 00  2d+14:42:33.488  READ FPDMA QUEUED
  60 01 b8 00 00 00 00 3c 70 bc 90 40 00  2d+14:42:33.477  READ FPDMA QUEUED
  60 00 08 00 00 00 00 3c 65 22 68 40 00  2d+14:42:33.465  READ FPDMA QUEUED
  60 00 18 00 00 00 00 3a 38 93 80 40 00  2d+14:42:33.459  READ FPDMA QUEUED
  60 00 20 00 00 00 00 3a 38 8c 70 40 00  2d+14:42:33.453  READ FPDMA QUEUED

Error 21 [20] occurred at disk power-on lifetime: 17405 hours (725 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  10 -- 51 00 00 00 00 74 82 39 a8 c0 00  Error: IDNF at LBA = 0x748239a8 = 1954691496

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  61 00 08 00 00 00 00 74 82 39 a8 c0 00  2d+14:42:26.458  WRITE FPDMA QUEUED
  60 00 08 00 00 00 00 3a 38 83 d8 40 00  2d+14:42:26.458  READ FPDMA QUEUED
  60 00 08 00 00 00 00 3a 38 83 c0 40 00  2d+14:42:26.447  READ FPDMA QUEUED
  60 00 08 00 00 00 00 74 82 39 a8 40 00  2d+14:42:26.432  READ FPDMA QUEUED
  61 03 f8 00 00 00 00 3b 33 46 d8 40 00  2d+14:42:26.431  WRITE FPDMA QUEUED

Error 20 [19] occurred at disk power-on lifetime: 17405 hours (725 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 00 3b 33 51 a8 40 00  Error: UNC at LBA = 0x3b3351a8 = 993218984

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 03 00 00 00 00 00 3b 33 4e d0 40 00  2d+14:42:22.922  READ FPDMA QUEUED
  61 01 00 00 00 00 00 3b 33 45 d0 40 00  2d+14:42:22.922  WRITE FPDMA QUEUED
  61 00 20 00 00 00 00 3a 38 22 c0 40 00  2d+14:42:22.922  WRITE FPDMA QUEUED
  ea 00 00 00 00 00 00 00 00 00 00 40 00  2d+14:42:22.893  FLUSH CACHE EXT
  60 04 00 00 00 00 00 3b 33 4a d0 40 00  2d+14:42:22.879  READ FPDMA QUEUED

Error 19 [18] occurred at disk power-on lifetime: 17405 hours (725 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 00 3b 33 46 d8 40 00  Error: UNC at LBA = 0x3b3346d8 = 993216216

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 04 00 00 00 00 00 3b 33 46 d0 40 00  2d+14:42:19.386  READ FPDMA QUEUED
  ea 00 00 00 00 00 00 00 00 00 00 40 00  2d+14:42:00.934  FLUSH CACHE EXT
  2f 00 00 00 01 00 00 00 00 00 10 40 00  2d+14:42:00.934  READ LOG EXT
  60 04 00 00 00 00 00 3b 33 42 d0 40 00  2d+14:41:57.056  READ FPDMA QUEUED
  61 03 d8 00 00 00 00 3b 33 3b 10 40 00  2d+14:41:57.055  WRITE FPDMA QUEUED

Error 18 [17] occurred at disk power-on lifetime: 17405 hours (725 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 00 3b 33 45 d0 40 00  Error: UNC at LBA = 0x3b3345d0 = 993215952

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 04 00 00 00 00 00 3b 33 42 d0 40 00  2d+14:41:57.056  READ FPDMA QUEUED
  61 03 d8 00 00 00 00 3b 33 3b 10 40 00  2d+14:41:57.055  WRITE FPDMA QUEUED
  61 03 20 00 00 00 00 3c 70 b9 70 40 00  2d+14:41:57.054  WRITE FPDMA QUEUED
  61 00 08 00 00 00 00 3c 61 91 c8 40 00  2d+14:41:57.054  WRITE FPDMA QUEUED
  61 00 08 00 00 00 00 3a 3a 23 00 40 00  2d+14:41:57.054  WRITE FPDMA QUEUED

Error 17 [16] occurred at disk power-on lifetime: 17405 hours (725 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 00 3b 33 3b 10 40 00  Error: UNC at LBA = 0x3b333b10 = 993213200

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 04 00 00 00 00 00 3b 33 3a e8 40 00  2d+14:41:53.538  READ FPDMA QUEUED
  60 03 20 00 00 00 00 3c 70 b9 70 40 00  2d+14:41:53.532  READ FPDMA QUEUED
  60 00 08 00 00 00 00 3c 61 91 c8 40 00  2d+14:41:53.528  READ FPDMA QUEUED
  60 00 08 00 00 00 00 3a 3a 23 00 40 00  2d+14:41:53.522  READ FPDMA QUEUED
  60 00 20 00 00 00 00 3a 38 8c 50 40 00  2d+14:41:53.502  READ FPDMA QUEUED

Error 16 [15] occurred at disk power-on lifetime: 17405 hours (725 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 00 00 00 00 3b 33 39 58 40 00  Error: UNC at LBA = 0x3b333958 = 993212760

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 04 00 00 00 00 00 3b 33 36 d0 40 00  2d+14:41:28.748  READ FPDMA QUEUED
  60 04 00 00 00 00 00 3b 33 32 d0 40 00  2d+14:41:28.741  READ FPDMA QUEUED
  61 03 e8 00 00 00 00 3b 33 2e e8 40 00  2d+14:41:28.740  WRITE FPDMA QUEUED
  60 00 20 00 00 00 00 3a 38 22 c0 40 00  2d+14:41:28.724  READ FPDMA QUEUED
  61 02 c8 00 00 00 00 3b 33 2c 08 40 00  2d+14:41:28.722  WRITE FPDMA QUEUED

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%     17418         62425728

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    33 Celsius
Power Cycle Min/Max Temperature:     24/35 Celsius
Lifetime    Min/Max Temperature:     16/43 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (206)

Index    Estimated Time   Temperature Celsius
 207    2019-06-01 08:45    31  ************
 ...    ..( 38 skipped).    ..  ************
 246    2019-06-01 09:24    31  ************
 247    2019-06-01 09:25    32  *************
 ...    ..( 85 skipped).    ..  *************
 333    2019-06-01 10:51    32  *************
 334    2019-06-01 10:52    31  ************
 ...    ..( 31 skipped).    ..  ************
 366    2019-06-01 11:24    31  ************
 367    2019-06-01 11:25    32  *************
 ...    ..(240 skipped).    ..  *************
 130    2019-06-01 15:26    32  *************
 131    2019-06-01 15:27     ?  -
 132    2019-06-01 15:28    32  *************
 ...    ..(  4 skipped).    ..  *************
 137    2019-06-01 15:33    32  *************
 138    2019-06-01 15:34    33  **************
 ...    ..( 11 skipped).    ..  **************
 150    2019-06-01 15:46    33  **************
 151    2019-06-01 15:47    30  ***********
 ...    ..( 34 skipped).    ..  ***********
 186    2019-06-01 16:22    30  ***********
 187    2019-06-01 16:23    31  ************
 ...    ..( 18 skipped).    ..  ************
 206    2019-06-01 16:42    31  ************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            0  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            1  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4      4569620  Vendor specific

 

server01-diagnostics-20190601-2045.zip

Edited by deviani
marked as solved

  • Community Expert

you should always

 

Go to Tools - Diagnostics and attach the complete diagnostics zip file to your next post.

  • Author

added the diagnostics to the post

  • Community Expert
16 minutes ago, deviani said:

added the diagnostics to the post

Just a bit of forum advice on this. Since you did, in fact, make a new post then I did see this thread had something new in it so I came back to it. If instead you had simply put the diagnostics in the original post without making a new post then I may not have ever visited your thread again. This is why I said

4 hours ago, trurl said:

attach the complete diagnostics zip file to your NEXT post

 

Now, on to your question.

 

Since the disk is disabled, it must be rebuilt. And, in general, it is better to replace a disabled disk than to simply rebuild to the same disk, since it allows you to keep the original disk in reserve in case there is any problem with the rebuild. Many people elect to rebuild to the same disk simply due to the expense of replacing a disk that may, in fact, not be bad. Connection problems are by far more frequently the cause of a disabled disk than an actual bad disk.

 

However, SMART attribute 200 has been mentioned as one that should trigger notifications for WD Red disks, and in fact, I have several WD Reds in my array and I have added that attribute to the notification list for those disks (click on a disk to get to its settings page). So, that is also an argument in favor of replacement. There are also a lot of these in your syslog:

 

Jun  1 03:06:02 server01 kernel: print_req_error: critical medium error, dev sdd, sector 993216216
Jun  1 03:06:02 server01 kernel: md: disk2 read error, sector=993216152
Jun  1 03:06:02 server01 kernel: md: disk2 read error, sector=993216160
...

So, I would say replacement is in order.

 

By the way, impressive uptime in your syslog. You really should upgrade your Unraid version though.

 

 

  • Author

Thanks a lot for the information. gonna order a replacement for the drive then.

I also updated unraid now, though i'll probably do the reboot when i replace the drive. I usually don't do updates unless there is a specific reason for it, hence the older version ;)

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