I had an issue last night that wiped out my config on my usb and the web gui was completely not loading.  I had 4 vms up and running and one docker- then everything froze.  I powered it down and on reboot- it picked up a dhcp address but wouldn't load the gui on the web or physically.  I ran diagnostics but they show no shares at all and no configs.... really concerning since I didn't backup my USB after upgrading to 6.7.  SO I am going to attach 2 diagnostic files- one from a few days ago- and one after it happened.  PLEASE- someone help me out in figuring out what happened- and recovering my system.

 

The usb drive is completely readable but shows a large number of fsk files.  I can open all the files I have attempted from that drive still.  Really need someone to point me in the right direction to restore properly.  

 

I should mention that I upgraded CPUs- changed core assignments- and swapped a couple of graphics card locations since I upgraded to 6.7.

tower-diagnostics-20190619-0744.zip tower-diagnostics-20190617-0305.zip

Edited June 20, 20197 yr by jordanmw

30 views and nothing yet? Has anyone seen any thread like my issues? Maybe one with some recovery methods that might leverage my diagnostics to recover my config?

Really not feeling supported in any way at this point- guess I am on my own! AWESOME!

Redo the flash drive, then copy all the config files you can from the backup, reconfigure the rest of the server, here you can see which files are which:

https://wiki.unraid.net/Files_on_v6_boot_drive

Edited June 21, 20197 yr by johnnie.black

Thanks johnnie- any ideas on how this could have happened- or what I can do to prevent a re-occurrence? 

Make sure you're using a USB 2.0 port, if it still issues replace the flash drive.

What is the order of operations once I have rebuilt the flash drive?  If I don't get everything exactly perfect with the setup- what things should I avoid doing to preserve my data?

You only need to copy super.dat to preserve the disks assignments, if not possible you can do a new config and trust parity.

Well, after understanding the configs were still in my most recent diagnostics upload- I used that to get back all my config- sans plugins.  Everything ran for a while again and then froze and erased my config again!  Guess I will have to use the internal USB ports since the ones on the back are all USB 3.0.  I rebuilt again and will try the internal port as soon as I get a chance tonight.  Seems insane that just using a usb 3.0 port would cause this repeated issue......

3 minutes ago, jordanmw said:

Well, after understanding the configs were still in my most recent diagnostics upload- I used that to get back all my config- sans plugins.  Everything ran for a while again and then froze and erased my config again!  Guess I will have to use the internal USB ports since the ones on the back are all USB 3.0.  I rebuilt again and will try the internal port as soon as I get a chance tonight.  Seems insane that just using a usb 3.0 port would cause this repeated issue......

USB3 ports seem to be far less reliable for some reason.   Whether this is a hardware, bios, or driver related issue I have no idea.