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Server crash but no log?

Featured Replies

Hi all

 

I came home today to a sudden server crash. I've just moved the whole thing to a new case last week since I wanted more optimal cooling, but there haven't been any issues.

Today I came home, and the whole thing was unresponsive - IPMI still responded and showed the tiniest amount of error data. Had to force a reboot entirely before unraid came back to life.

Checking the logs, it only has everything from the reboot and onward and it's doing a parity check now.

Can anyone tell me where I can find the logs, if any, from the event so I can have a chance at locating the underlying cause?

 

Cheers.

  • Community Expert

Logs are always from after rebooting, if you're on v6.7 you can enable the syslog server.

  • Author

A write error has popped up on a disk. Is it better to wait for the parity check to complete (24 hours) before replacing it, or should I stop the parity check and replace it ASAP?

I don't see how this could explain my crash, though.

  • Author
2 minutes ago, johnnie.black said:

Logs are always from after rebooting, if you're on v6.7 you can enable the syslog server.

Syslog enabled, didn't think it could syslog locally. With flash mirror.

  • Community Expert

Please post current diagnostics.

  • Author

Well it just crashed again, so clearly something is up.. Will report back once I am wiser to the goings on.

  • Author

Found an uncorrectable ECC error in the IPMI interface log during the time of the great crash around midnight last night. I'm, for now, assuming that one of the memory sticks came slightly unseated during transport of the server from the old chassis to the new, as the server was un-bootable until I took it down and reseated the RAM. (No new ECC event log to confirm, though..)

Diagnostics attached. Assuming the disk write error will come back.. but it's odd given that I've just run a full parity check a few days ago but I think maybe a RAM seating problem could cause an issue with parity checking, too? The disk is only six months old.

We'll see how it behaves, but again, diagnostics attached.

fortytwo-diagnostics-20190621-1547.zip

  • Author

Parity check is chugging along nicely and no errors reported so far.. they came very rapidly during the last boot-up. Might be the issue is solved - looks like I need me an IPMI capable motherboard next time I am going for an upgrade, too, then.

  • Author

Yeah parity check complete. RAM reseat seems to have solved it.

May be of interest to some, still. 🙂

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