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dfox1787

UPS Lost communcation

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Not sure why unraid isnt recognizing my ups. It worked fine on my windows PC. 

 

Can anyone point me in the right direction to get this setup?

 

 

device.PNG

ups.PNG

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Try a different USB port ideally USB2

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Try unplugging the USB cable, wait a few seconds and plug it back in.  Double check that both ends of the cable are securely plugged in.  (The UPS end of these connectors is often quite easily disconnected. 

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I have a similar connection issue with my ups and get that error as well.

 

It only works for me when the ups is plugged in from the start of a full cold boot. Warm reboots will get that error.

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11 hours ago, Squid said:

Try a different USB port ideally USB2

tried all USB 2 and 3 ports bro

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11 hours ago, Frank1940 said:

Try unplugging the USB cable, wait a few seconds and plug it back in.  Double check that both ends of the cable are securely plugged in.  (The UPS end of these connectors is often quite easily disconnected. 

everything seems secure. the UPS worked fine on my windows pc. Im using the ethernet to usb cable that came with the UPS

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Posted (edited)
12 hours ago, dfox1787 said:

unraid isnt recognizing my ups

This not communication error, seems the protocol not a standard APC. You said PC haven't problem, what program (name) use to communicate with the UPS ?

 

Or you may try plugin "NUT v2 - Network UPS Tools"

 

Edited by Benson

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9 hours ago, Benson said:

This not communication error, seems the protocol not a standard APC. You said PC haven't problem, what program (name) use to communicate with the UPS ?

 

Or you may try plugin "NUT v2 - Network UPS Tools"

 

this is the unit i have and cable.

 

 

WhatsApp Image 2019-08-03 at 17.47.02.jpeg

cable.PNG

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Posted (edited)

Chicony Electronics not the UPS ? Does plug/unplug would appear again ?

 

If lsusb couldn't found it, you may try insert a USB hub between them to found help or not.

Edited by Benson

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Did you try the various other options for "UPS Cable" and "UPS Typ" in the Unraid UPS Settings ?

The connection is most probably not standard USB.

Also it is possible that there is no Linux driver for this exact UPS Typ (At least the data sheet says that is only compatible with Windows and Mac running the appropriate software).

 

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I'm going to buy a new cable and try that. After further investigation it now doesnt pickup on my website windows pc.

Sent from my ONEPLUS A6013 using Tapatalk

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