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soultaco83

Needing help with Key Transfer

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Hello,

My flash drive corrupted today. I was not able to backup the flash drive as it is no longer usable. I reinstalled unraid onto a new flash drive. Attempted to use the install key. I got a message that The registered GUID does not match the USB Flash boot device GUID. So I click on replace key. Now I am getting a message:

Sorry, an error (403) occurred registering USB Flash GUID 13FE-6300-070A-972452DFC870

The error is: GUID '0781-5575-0001-060913101323' is blacklisted

 

I am using the same email I originally bought the key with. 

 

Any assistance would be great.

Edited by soultaco83

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Step by step.

I created the new flash drive using the Flash creator for the new flash drive. 

I started the server up.

top right clicked on Registration Unraid OS

I then entered my key install url and that processed just fine. From there a message appears that:

The registered GUID does not match the USB Flash boot device GUID

 

With that message on the screen I pressed replace key:
once I press replace key i get the
 

Sorry, an error (403) occurred registering USB Flash GUID 13FE-6300-070A-972452DFC870

The error is: GUID '0781-5575-0001-060913101323' is blacklisted

image.thumb.png.81a9b04881302e96785262adcc819568.png

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2 minutes ago, soultaco83 said:

Step by step.

I created the new flash drive using the Flash creator for the new flash drive. 

I started the server up.

top right clicked on Registration Unraid OS

I then entered my key install url and that processed just fine. From there a message appears that:

The registered GUID does not match the USB Flash boot device GUID

 

With that message on the screen I pressed replace key:
once I press replace key i get the
 

Sorry, an error (403) occurred registering USB Flash GUID 13FE-6300-070A-972452DFC870

The error is: GUID '0781-5575-0001-060913101323' is blacklisted

image.thumb.png.81a9b04881302e96785262adcc819568.png

Do you not get sent the replacement key via email, when you enter your email and click "Replace Key"

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Just now, soultaco83 said:

I did not. Just got the error message seen in the picture

 

I see in which case it would probably be best to send an email to support@lime-technology.com

 

As that will be more direct way to speak with @limetech

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1 hour ago, soultaco83 said:

Step by step.

I created the new flash drive using the Flash creator for the new flash drive. 

I started the server up.

top right clicked on Registration Unraid OS

I then entered my key install url and that processed just fine. From there a message appears that:

The registered GUID does not match the USB Flash boot device GUID

 

With that message on the screen I pressed replace key:
once I press replace key i get the
 

Sorry, an error (403) occurred registering USB Flash GUID 13FE-6300-070A-972452DFC870

The error is: GUID '0781-5575-0001-060913101323' is blacklisted

image.thumb.png.81a9b04881302e96785262adcc819568.png

What brand/model of USB stick are you using?     It is a requirement that the USB stick has a unique GUID.    Some manufacturers (particularly the cheaper ones) re-use the same GUID on multiple drives and if you have one like that it cannot be used to run UNRAID.

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The old one was a sandisk. I was trying to use a flash drive from MicroCenter as it is all I have at the moment. A friend uses the exact same drive and it works fine. What is weird is that it is giving me an error message for the old drive GUID. I verified the new drive has a different ID

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