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Help: Can't access Unraid after cansual reboot

Featured Replies

Hi there,

After reinstalling windows on my gaming computer, i wanted to connect to my unraid server to transfer some files. I noticed my user didnt want to login. I went to the web UI and logged in as 'root'. I deleted my user and created a new one. Clicked 'reboot' and nothing ever came back online. I tried plugging into my other ethernet port (i have 2 on my mother board (old ip camera server board)). Still nothing. I had a VM running Hass.io on the server. I tried finding the IP adress of my machine without results. I tried pluging my usb key to another port, still no succes. I rebooted even in Safe mode and i cant log in. I tried going to unraid local UI. The linux instance boots up but localhost display a page error on the machine itself. I realy have no clue whats going on.

There it is. I know just a tiny bit of linux but not enought to decript all this. At the same time. I would like to set a static IP in the futur. Maybe my usb key has some file corrupted? I dunno.

Thanks in advance for your help!

Mikael

syslog

Edited by Stream Arcanine
Added syslog file

  • Community Expert

Put flash in PC and checkdisk. While there make a backup. Try again. Make sure to use a USB2 port.

  • Author
1 hour ago, trurl said:

Put flash in PC and checkdisk. While there make a backup. Try again. Make sure to use a USB2 port.

I've done that already without success...

  • Community Expert
1 hour ago, Stream Arcanine said:

The linux instance boots up but localhost display a page error on the machine itself.

Post a picture of this

  • Author
15 minutes ago, trurl said:

Post a picture of this

Well it just says 'page unreacheable'

  • Community Expert

Can you boot in nonGUI mode and get to the command line?

  • Author

Yes i do. I can log in and thats how a was able to produce the syslog

  • Community Expert

Enter

diagnostics

at the command line and see if it will write the diagnostics to the flash drive so you can post them.

  • Author

I think this guy is having the same issue as me. it doesnt see the NIC im using. I get no Ipv4 adresses.  I do have a stratech network car i could pop in. I will also try setting a manual IP adresse.

 

I've also already posted a diagnostic file in my first post. unless i did it incorrectly.

 

 

  • Community Expert
6 minutes ago, Stream Arcanine said:

I've also already posted a diagnostic file in my first post. unless i did it incorrectly.

You posted a syslog. That is only a small part of the complete diagnostics. Sometimes the least important or informative part.

  • Author
6 hours ago, trurl said:

You posted a syslog. That is only a small part of the complete diagnostics. Sometimes the least important or informative part.

Oups sorry my bad.

I tried installing a Pcie 1X ethernet card and still nothing. Here is the diagnostic zip file

tower-diagnostics-20191003-1841.zip

10 hours ago, Stream Arcanine said:

Well it just says 'page unreacheable'

Your network.cfg file from the diagnostics is a mess. 

£ Generated network settings
QSE_DHCP="no"
IPADDR="10.0.1.7"
NETMASK="255.255.255.0"-
GAtEWAY="14.0.1.1"
BONDANG="yes"
BRIDGING="yec"
DNS_SERVER1="10n0.1.1"

Looks like some corruption or just totally mangled manually.  I suggest you delete it from the flash drive and let it be re-created on a reboot.  Assuming you set the gateway IP address in the prior config, why is it on 14.0.1.x when the server is on 10.0.1.x?

  • Author
1 hour ago, Hoopster said:

Your network.cfg file from the diagnostics is a mess. 


£ Generated network settings
QSE_DHCP="no"
IPADDR="10.0.1.7"
NETMASK="255.255.255.0"-
GAtEWAY="14.0.1.1"
BONDANG="yes"
BRIDGING="yec"
DNS_SERVER1="10n0.1.1"

Looks like some corruption or just totally mangled manually.  I suggest you delete it from the flash drive and let it be re-created on a reboot.  Assuming you set the gateway IP address in the prior config, why is it on 14.0.1.x when the server is on 10.0.1.x?

I couldn't find a folder on the usb drive with the name 'config'. There was a file with that name tho it looks corrupted.  Is there suposed to be a folder there with configuration files? 

unraid usn contents.PNG

23 minutes ago, Stream Arcanine said:

Is there suposed to be a folder there with configuration files? 

Yes, you should have a config folder on your flash drive that looks something like this (I have some stuff I need to cleanup):

 

image.thumb.png.e83efb463e1b8e05a33f53fd5bebec4e.png

 

Do you have a backup of your flash drive?

  • Author

No i don't. I realised also the GUI wasnt showing up on a web page. I created a new usb boot drive and compared the missing files. I got everything back online except my key file which got corrupted... My drives are showing up but i cant see my shares until my key file is restored1278246550_missingkeyfile001.thumb.PNG.321bd4090f4f8b71a786889aedb3acfc.PNG

 

I tried reinstalling the key file using the url i got in my invoice email when i purchased. It gives me an error

  • Author

Alright never mind. I actually got the file from the link, installed it in the config folder and booted my machine. Everything looks good so far. Will do some verification just to make sure everything is ok

 

  • Community Expert

It is worth pointing out that you can easily make a backup of the flash drive by clicking on it in the Main tab.    It is good practise to do this any time you make a significant configuration changes as it makes recovering from any issues with the USB drive much simpler.

  • Author

Alright everything is working, file wise but my linux vm running Hass.io doesn't work. I see the vm start but i don't see my VM on my network

 

Also, my cache drive is completely filled up. Its not emptying itself

cache drive full.PNG

Edited by Stream Arcanine
added picture

  • Author

Is it possible to do a fresh usb install and just drag and drop the array drive configurations? If so, which file is resposible for the array config?  Im realy worried having some more corrupted files i dont see. I could be a good oportunity to upgrade the unraid version aswell

  • Community Expert
13 hours ago, Stream Arcanine said:

Also, my cache drive is completely filled up. Its not emptying itself

You probably have your User Shares cache-prefer, which means try to keep files on cache.

 

13 hours ago, Stream Arcanine said:

which file is resposible for the array config

config/super.dat

  • 2 months later...

Having a similar problem. UnRaid / My motherboard can't grab a DCHP or Static IP address. It has internet though. 

 

I ran diagnostics but I don't see the log on the flash drive? 

 

/boot/logs/tower-.... .zip

 

 

*fixed it*

 

Was a bad flash drive.

Edited by Supa

Archived

This topic is now archived and is closed to further replies.

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