SAS HDD at LSI SAS9300-8i - Read Capacity(16) failed: Result: hostbyte=0x00 driverbyte=0x08


Robert.

Recommended Posts

Hi all,

 

today I received a new 10TB HGST HUH721010AL4200 (DC HC510 10TB, 4Kn, ISE, SAS 12Gb/s) and installed it in my Unraid system. The new SAS disk runs together with 4 other SATA disks on an LSI SAS9300-8i.
Unfortunately the Unraid system doesn't recognize the disks correctly, so I can't use them. I get the following error in the system log.

 

Quote

Oct 10 17:35:23 hypercube kernel: ..................................................................................................not responding...
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] Read Capacity(16) failed: Result: hostbyte=0x00 driverbyte=0x08
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] Sense Key : 0x2 [current] [descriptor]
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] ASC=0x4 ASCQ=0x2
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=0x08
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] Sense Key : 0x2 [current] [descriptor]
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] ASC=0x4 ASCQ=0x2
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] 0 512-byte logical blocks: (0 B/0 B)
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] 0-byte physical blocks
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] Write Protect is off
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] Mode Sense: f7 00 10 08
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] Write cache: enabled, read cache: enabled, supports DPO and FUA
Oct 10 17:35:23 hypercube kernel: sd 7:0:3:0: [sde] Spinning up disk...

In the device information in the Unraid, the disk is displayed as follows:

grafik.png

The hard disk is unformatted and unpartitioned. I have already tried to run the disk on a different channel and completely alone on the controller. Unfortunately both without success.

I've attached the diagnostic files.

 

Did anyone have the same problem or an idea how to get the disk to run?

Many thanks in advance and many greetings,

Robert

hypercube-diagnostics-20191010-1540.zip

Edited by Robert.
Link to comment
  • 3 months later...

I have the same cards, two of them, neither see my HGST He8 SAS 12 GBps 4kn drive. Tried different cables as well. I also am using unraid, however, neither the avago configuration bios utility nor SASIRCU linux utility can see the drive either. Don't think it's a problem with unraid but the controller isn't seeing these drives for me. I updated the firmware as well.

 

Any advice on even getting this drive seen by the controller?

Link to comment
  • 2 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.