Losing network connectivity

[noxwaste]

I am currently losing all network connectivity to my Unraid box after about an hour of not touching it. This is the LSPCI of my onboard NIC:

17:00.0 Ethernet controller [0200]: Intel Corporation I211 Gigabit Network Connection [8086:1539] (rev 03)

I know there are MANY different things I would need to look at to see why network connectivity is being lost, but this is absolutely driving me insane and I'm not sure where to start. If I need to purchase an actual PCI network card I will, but that brings up the question of which network card the community thinks is most reliable with Unraid. This is the rest of my "lspci -nn" command:

00:00.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Root Complex [1022:1450]
00:00.2 IOMMU [0806]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) I/O Memory Management Unit [1022:1451]
00:01.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge [1022:1452]
00:01.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge [1022:1453]
00:01.3 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge [1022:1453]
00:02.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge [1022:1452]
00:03.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge [1022:1452] 03)
00:03.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge [1022:1453]
00:03.2 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge [1022:1453]
00:04.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge [1022:1452]
00:07.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge [1022:1452]
00:07.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B [1022:1454]
00:08.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge [1022:1452]
00:08.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B [1022:1454]
00:14.0 SMBus [0c05]: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller [1022:790b] (rev 59)
00:14.3 ISA bridge [0601]: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge [1022:790e] (rev 51)
00:18.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 0 [1022:1460]
00:18.1 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 1 [1022:1461]
00:18.2 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 2 [1022:1462]
00:18.3 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 3 [1022:1463]
00:18.4 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 4 [1022:1464]
00:18.5 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 5 [1022:1465]
00:18.6 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 6 [1022:1466]
00:18.7 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 7 [1022:1467]
01:00.0 Non-Volatile memory controller [0108]: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981 [144d:a808]
03:00.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] X370 Series Chipset USB 3.1 xHCI Controller [1022:43b9] (rev 02)
03:00.1 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] X370 Series Chipset SATA Controller [1022:43b5] (rev 02)
03:00.2 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] X370 Series Chipset PCIe Upstream Port [1022:43b0] (rev 02)
16:00.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port [1022:43b4] (rev 02)
16:01.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port [1022:43b4] (rev 02)
16:02.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port [1022:43b4] (rev 02)
16:03.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port [1022:43b4] (rev 02)
16:04.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port [1022:43b4] (rev 02)
16:08.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port [1022:43b4] (rev 02)
17:00.0 Ethernet controller [0200]: Intel Corporation I211 Gigabit Network Connection [8086:1539] (rev 03)
1c:00.0 USB controller [0c03]: ASMedia Technology Inc. ASM2142 USB 3.1 Host Controller [1b21:2142]
1d:00.0 VGA compatible controller [0300]: NVIDIA Corporation GT218 [GeForce 210] [10de:0a65] (rev a2)
1d:00.1 Audio device [0403]: NVIDIA Corporation High Definition Audio Controller [10de:0be3] (rev a1)
1e:00.0 Serial Attached SCSI controller [0107]: Broadcom / LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] [1000:0072] (rev 03)
1f:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Zeppelin/Raven/Raven2 PCIe Dummy Function [1022:145a]
1f:00.2 Encryption controller [1080]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Platform Security Processor [1022:1456]
1f:00.3 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) USB 3.0 Host Controller [1022:145c]
20:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Zeppelin/Renoir PCIe Dummy Function [1022:1455]
20:00.2 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901] (rev 51)

Someone in another thread I found said to attach a keyboard and monitor to the Unraid box the next time it happens, but the thing is, I tried attaching a keyboard when it hung and Unraid is just completely unresponsive, so when the keyboard gets attached, it doesn't light up or anything.

 

Can someone help me pinpoint what's going on here? Maybe a log I can find that would hold information needed after I've had to reboot the Unraid machine?

[trurl]

14 minutes ago, noxwaste said:

Maybe a log I can find that would hold information needed after I've had to reboot the Unraid machine

Go to Tools-diagnostics and attach the complete Diagnostics zip file to your NEXT post. 

 

Also, go to Settings-Syslog Server and configure it so your syslog will be saved where you can get it after rebooting. 

[noxwaste]

Thanks for the reply! I just now enabled that setting, and I'm attaching the Diagnostics now.

unraid-diagnostics-20191107-1401.zip

[JorgeB]

For Ryzen you need to disable C-states or change "power supply idle control" in the bios, more info here.

[noxwaste]

18 minutes ago, johnnie.black said:

For Ryzen you need to disable C-states or change "power supply idle control" in the bios, more info here.

Thanks a ton for pointing me here. I'm at work, so can't mess with the BIOS at the moment. Reading through those replies, it seems to be some BIOS configurations that need to be changed, right? Not Unraid settings?

[JorgeB]

In the bios, though c-states can also be disabled other ways, but best option is to use power supply idle control in the bios.

[noxwaste]

5 minutes ago, johnnie.black said:

In the bios, though c-states can also be disabled other ways, but best option is to use power supply idle control in the bios.

Thank you! I will give that a shot when I get home this evening. Hopefully it all goes well.

[noxwaste]

21 hours ago, johnnie.black said:

In the bios, though c-states can also be disabled other ways, but best option is to use power supply idle control in the bios.

I think that possibly fixed my issue! I did a full BIOS update and then went through and disabled both of the options mentioned in the thread you linked. So far, my uptime has been 15 hours. I don't want to jinx it, so I'll keep my fingers crossed, but I sincerely appreciate you taking time to link me to the other thread. I had no idea AMD Ryzen builds were having so many issues with Linux.