Upgraded cpu

[ducnghich]

I just upgraded my cou on my nas sever. But it seem like it boy a simple cpu swamp because now it's bot booting. Please help, thanks 

[John_M]

Is the new CPU supported by your current BIOS? It might need upgrading. You really need to provide more information.

[ducnghich]

I meant it Post but there is something with group(0,0) 

[jonp]

Hi there,

 

Upgrading a CPU won't cause Unraid not to boot.  The software will run against any x86_64 processor.  This is definitely a hardware issue.  I don't know what you mean by group(0,0).  Can you get any other OS to load or boot off USB?  You'll need to figure out the hardware issues before we can provide any support.

[ducnghich]

Hi I got it up now but now it showing me "kernel panic - not syncing: stack-protector: Kernel stack is corrupted in: cpu_load_update_ative+0x93/0x98" 

I try to reinstall os on usb and i got up for like 2 mins and then that error show up. 

[John_M]

From the screen shot it looks like your boot flash is corrupt. What is that reference to nvidia-smi in line 4? Are you not using stock Unraid? I suggest you do until you get the problem fixed.

[ducnghich]

I reinstalled stock unraid and copy the config folder back, it run log in to the web through ip and up to like 2 mins then that error occurred 

[Squid]

Did you slightly disturb the memory sticks? Run a memtest

Sent from my NSA monitored device

[ducnghich]

That might also be a problem, i changed out my ram also, worth a shot thank you

[ducnghich]

Hi I checked the ram doesn't seem like anything happens. I dont mind reinstall all docker and config again but i just want my data to be save. Can you tell me what's is the most efficient way to do this?

Thabk you

[Squid]

Save the entire contents of the /config folder on the flash drive somewhere else.  

 

Reset up the flash drive either using the USB Creator Tool or manually.  

 

Copy the /config folder back

[ducnghich]

I did this like 5 times already and there is this error now.

[John_M]

Can you try making the USB stick one more time but this time don't copy your config back onto it. I'd like to see what happens with a completely vanilla installation. Your latest screenshot looks like the array is set to autostart. Maybe there's corruption in your config folder. I'd like to see a clean boot all the way to the login prompt. If you get to the login prompt, login as root (no password), then type "diagnostics", wait for it to finish then type "poweroff". Don't try to do anything else. It should shut down cleanly. Then move the USB stick to a PC and copy the diagnostic zip file from the logs folder on the stick. Post the zip file.

[ducnghich]

Hi sorry for the late response. Here is my diagnostic filenas-diagnostics-20191118-1226.zip

[John_M]

I see a completely normal startup. I think there's something corrupt in your config backup and if you copy it onto your USB flash, as you've done previously, it will cause crashing again. So don't do that. I see you have three 4TB disks and an NVMe but none are allocated, as you would expect from a vanilla installation. The data on your array will still be there and that can be sorted out once the licence is installed. Have you previously registered this USB flash device? Were you previously running on a trial licence or had you paid for one? You could copy it into the config folder on the flash if you can find the original email, or copy it from your backed up config, but don't copy anything else from that backup.

[ducnghich]

I used this usb as my boot drive before so I don't have to copy any files over? And yes i paid for it already

[John_M]

Yes, you need the licence key from the backup of your config folder or from the original email when you bought it. It will be called Basic.key or Plus.key or Pro.key, depending on which level you purchased.

[ducnghich]

Alright I got the sever up now, how do I get the share or data back? thanks

[ducnghich]

I speak to quick it happen again. Could this be my usb?

Edited November 19, 2019 by ducnghich