Jump to content
Scheeringa1

LSI 9207-8i and UDMA CRC Error Counts

11 posts in this topic Last Reply

Recommended Posts

Hello! I got a little problem and I don't know how to troubleshoot it. I wanted to free up some SATA ports on my motherboard and so I purchased the LSI 9207-8i SAS card, as it was on the recommended hardware list. Now, I'm getting UDMA CRC Error counts popping up on every drive.

My array includes 2 parity and 5 data disks, and has been rock stable for almost a year until I added this SAS card. Is there a setting that needs to be modified, or is this a sign of a faulty controller?

 

I'm running the follwing:

i5-7500 on a Asus Prime B250M-C motherboard

32Gb RAM

Unraid 6.8.0-rc6

 

Thanks in advance.

Share this post


Link to post
1 minute ago, Scheeringa1 said:

UDMA CRC Error

These are typically caused by bad connections.

 

Go to Tools - Diagnostics and attach the complete diagnostics zip file to your NEXT post.

Share this post


Link to post
7 minutes ago, trurl said:

These are typically caused by bad connections.

 

Go to Tools - Diagnostics and attach the complete diagnostics zip file to your NEXT post.

I did purchase a pair of SAS to 4 SATA cables off of Amazon. Could both cables be faulty? I'm not just seeing errors on half the drives, but on all of them.

r0de0nas-diagnostics-20191126-0306.zip

Edited by Scheeringa1
Added info

Share this post


Link to post

I've got a new 9207-8i that I put in to an unRIAD box tonight, and same problem..... 5 out fo 5 drives on it are throwing up 199 UDMA CRC error count.  The other 3 drives using the motherbaord ports, are all fine.

 

Both of the SAS to 4x SATA cables cables I'm using are brand new and from our IT wholesaler.  The LSI card, from Ebay.  Wonder if we do have some fake cards

Share this post


Link to post

OK, to anyone else who is having issues, here is where I'm at so far with troubleshooting.

I figured my first step would be to try accessing the card's BIOS and upgrading the firmware. Hard resets saw an impossibly long (2+ min) screen which read

"Avago Tehnologies MPT SAS2 BIOS
MPT BIOS-7.39.00.00"

 

I put the card in my daughter's computer, and I didn't get any splash screen. It was viewable in the motherboard BIOS (Asus Gryphon) but the text wasn't aligned properly and therefor unreadable. Windows 10 found the card and installed driver's for it without incident.

 

Put the card back into my server, and after the impossibly long boot screen I finally got the ability to view it in my server's BIOS (Asus Prime B250M-C) and it said it has controller SAS2308_2, firmware 20 IT mode.

 

Hopefully this info helps others. I've been trying to run the DOS utility in FreeDOS, but I keep getting a PAL error. And I can't manage to get EFI shell to work because of some comparability module.

 

Share this post


Link to post
15 hours ago, Davin S said:

I've got a new 9207-8i that I put in to an unRIAD box tonight, and same problem..... 5 out fo 5 drives on it are throwing up 199 UDMA CRC error count.  The other 3 drives using the motherbaord ports, are all fine.

 

Both of the SAS to 4x SATA cables cables I'm using are brand new and from our IT wholesaler.  The LSI card, from Ebay.  Wonder if we do have some fake cards

It definitely sounds like we're dealing with the same issue. Please let me know if you find a solution.

Share this post


Link to post

I have the same issue also. I have 3 different makes of cable and all 3 are giving the same error on both ports. I'm using WD 10Tb shucked drives with the 3rd pin mod. Could that have anything to do with the errors or is it likely the card?

 

I got it from eBay, so I guess there's a chance it's a fake.

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.