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Redballed drive, getting a bit anxious

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hi guys

my unraid became unresponsive so i had to hard restart it (hence no syslog). when it came back online there was no automatic parity check and a drive had a red ball next to it.

 

I am attaching the results of  smartctl  -a  -d  ata  /dev/sdf

 

 

root@Tower:~#  smartctl  -a  -d  ata  /dev/sdf
smartctl version 5.38 [i486-slackware-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.11
Device Model:     ST31000340AS
Serial Number:    5QJ0SHG3
Firmware Version: SD1A
User Capacity:    1,000,204,886,016 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Sun Nov 21 22:52:22 2010 GMT-2
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                 ( 634) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 224) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x103b) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   108   099   006    Pre-fail  Always       -       15946988
  3 Spin_Up_Time            0x0003   092   089   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       973
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   063   056   030    Pre-fail  Always       -       90236657440
  9 Power_On_Hours          0x0032   088   088   000    Old_age   Always       -       10902
10 Spin_Retry_Count        0x0013   100   099   097    Pre-fail  Always       -       99
12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       720
184 Unknown_Attribute       0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Unknown_Attribute       0x0032   100   098   000    Old_age   Always       -       12885098502
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   069   046   045    Old_age   Always       -       31 (Lifetime Min/Max 30/31)
194 Temperature_Celsius     0x0022   031   054   000    Old_age   Always       -       31 (0 11 0 0)
195 Hardware_ECC_Recovered  0x001a   033   022   000    Old_age   Always       -       15946988
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      7436         -
# 2  Extended offline    Aborted by host               90%      7425         -
# 3  Extended offline    Aborted by host               90%      7425         -
# 4  Extended offline    Aborted by host               90%      7425         -
# 5  Extended offline    Completed without error       00%      7108         -
# 6  Extended offline    Aborted by host               90%      7105         -
# 7  Short offline       Completed without error       00%      7099         -
# 8  Short offline       Aborted by host               90%      7099         -
# 9  Short offline       Completed without error       00%      7099         -
#10  Extended offline    Completed without error       00%       212         -
#11  Extended offline    Interrupted (host reset)      00%       208         -
#12  Short offline       Completed without error       00%       207         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

do you see something that indicates that it is a HD problem and not a cable problem? From what I see i cannot locate something wrong. Any suggestions?

If the drive has a "red" indicator one (or more) writes to it failed.

 

It could be a cabling problem, so...

1. Stop the array.

2. Un-assign the drive on the devices page.

3. Power down the array.

4. Re-seat the cabling.

5. Power up the array.

6. Start the array with the drive un-assigned by clicking on "Start"  (It will forget the model/serial number of the drive so it can be used as its own replacement)

7. Stop the array.

8. Re-assign the failed drive on the devices page.

9. Start the array once more by pressing "Start" (you might need to check the box under it to enable it)...  This time the drive should be re-constructed from parity and the other data drives.  The re-construction will contain the contents of the write(s) that failed, so your files should be intact.

 

If the re-construction does not complete because of a drive failure again, then we might be able to see the syslog. (and you can replace the physical drive if it is defective)

  • Author

thanx, i was just copying all the files to another drive, just to have a backup, and i am now performing the rebuild which seems to be going well...

i guess, the safest (and more costly) action, would have been to get a new hd and do the rebuild there, am i right?

 

  • Author

rebuild just finished

 

everything seems to be working fine, hope it was just a cable thing...

 

thanx for the help

 

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