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unRAID does not accurately display my RAM

Featured Replies

Hi! 

I have installed unRAID on a server based on a chinese motherboard form huananzhi (x79 8d) with two xeon e5 2670 CPU:s and 64GB of ECC DDR3 memory. I really like the simplicity of unRAID so far and I am running several fun apps 😃

 

Now to my problem. The system information page and "dashboard" only shows 32GB of RAM, even though I see all 64GB in BIOS and when I execute "top" and "free" commands in the console. I can also allocate up to 64GB of RAM when creating a VM. 

 

root@Monsterservern:~# free
            total        used        free      shared  buff/cache   available
Mem:       65900588     3426488    58066292      615880     4407808    61168248
Swap:             0           0           0

 

See the attached images for dashboard and BIOS. 

 

I think that the BIOS in my huananzhi motherboard is a bit strange. It looks like it shows a lot more DIMM slots than are actually physically on the board (8 slots). See attached image. Perhaps this is the reason that unRAID does not include all RAM in the system information? This is not a huge issue, but a bit annoying to me as a perfectionist 😃

 

Also the system information only shows one CPU even though there are two of them, the dashboard shows all 16 threads / 32 cores accurately however. 

 

Is there a way to make unraid detect all my RAM in the system information?

 

Thank you! 

/Erik

Dashboard-cpu-RAM.png

RAM Slots.jpg

58 minutes ago, eribob said:

Is there a way to make unraid detect all my RAM in the system information?

Unraid relies on what your BIOS is reporting.

  • Author
23 minutes ago, bonienl said:

Unraid relies on what your BIOS is reporting.

Ok, so why is not all RAM detected then? My BIOS reports 64GB. 

  • Author

Hi! 

Here is the output. Only half of the RAM sticks seem to be there. Also the last line that says that the "DMI table is broken" is interesting. Is that a BIOS issue? 

 

Getting SMBIOS data from sysfs.
SMBIOS 2.8 present.

Handle 0x002E, DMI type 17, 40 bytes
Memory Device
        Array Handle: 0x002C
        Error Information Handle: Not Provided
        Total Width: 72 bits
        Data Width: 64 bits
        Size: No Module Installed
        Form Factor: DIMM
        Set: None
        Locator: Node0_Dimm0
        Bank Locator: Node0_Bank0
        Type: Unknown
        Type Detail: Synchronous
        Speed: Unknown
        Manufacturer: Dimm0_Manufacturer
        Serial Number: Dimm0_SerNum
        Asset Tag: Dimm0_AssetTag
        Part Number: Dimm0_PartNum
        Rank: Unknown
        Configured Memory Speed: Unknown
        Minimum Voltage: Unknown
        Maximum Voltage: Unknown
        Configured Voltage: Unknown

Handle 0x0030, DMI type 17, 40 bytes
Memory Device
        Array Handle: 0x002C
        Error Information Handle: Not Provided
        Total Width: 72 bits
        Data Width: 64 bits
        Size: No Module Installed
        Form Factor: DIMM
        Set: None
        Locator: Node0_Dimm1
        Bank Locator: Node0_Bank0
        Type: Unknown
        Type Detail: Synchronous
        Speed: Unknown
        Manufacturer: Dimm1_Manufacturer
        Serial Number: Dimm1_SerNum
        Asset Tag: Dimm1_AssetTag
        Part Number: Dimm1_PartNum
        Rank: Unknown
        Configured Memory Speed: Unknown
        Minimum Voltage: Unknown
        Maximum Voltage: Unknown
        Configured Voltage: Unknown

Handle 0x0032, DMI type 17, 40 bytes
Memory Device
        Array Handle: 0x002C
        Error Information Handle: Not Provided
        Total Width: 72 bits
        Data Width: 64 bits
        Size: No Module Installed
        Form Factor: DIMM
        Set: None
        Locator: Node0_Dimm2
        Bank Locator: Node0_Bank0
        Type: Unknown
        Type Detail: Synchronous
        Speed: Unknown
        Manufacturer: Dimm2_Manufacturer
        Serial Number: Dimm2_SerNum
        Asset Tag: Dimm2_AssetTag
        Part Number: Dimm2_PartNum
        Rank: Unknown
        Configured Memory Speed: Unknown
        Minimum Voltage: Unknown
        Maximum Voltage: Unknown
        Configured Voltage: Unknown

Handle 0x0034, DMI type 17, 40 bytes
Memory Device
        Array Handle: 0x002C
        Error Information Handle: Not Provided
        Total Width: 72 bits
        Data Width: 64 bits
        Size: No Module Installed
        Form Factor: DIMM
        Set: None
        Locator: Node0_Dimm3
        Bank Locator: Node0_Bank0
        Type: Unknown
        Type Detail: Synchronous
        Speed: Unknown
        Manufacturer: Dimm3_Manufacturer
        Serial Number: Dimm3_SerNum
        Asset Tag: Dimm3_AssetTag
        Part Number: Dimm3_PartNum
        Rank: Unknown
        Configured Memory Speed: Unknown
        Minimum Voltage: Unknown
        Maximum Voltage: Unknown
        Configured Voltage: Unknown

Handle 0x0036, DMI type 17, 40 bytes
Memory Device
        Array Handle: 0x002C
        Error Information Handle: Not Provided
        Total Width: 72 bits
        Data Width: 64 bits
        Size: 8192 MB
        Form Factor: DIMM
        Set: None
        Locator: Node0_Dimm4
        Bank Locator: Node0_Bank0
        Type: DDR3
        Type Detail: Registered (Buffered)
        Speed: 1333 MT/s
        Manufacturer: SK Hynix
        Serial Number: 40354E13    
        Asset Tag: Dimm4_AssetTag
        Part Number: HMT31GR7EFR4A
        Rank: 2
        Configured Memory Speed: 1333 MT/s
        Minimum Voltage: Unknown
        Maximum Voltage: Unknown
        Configured Voltage: Unknown

Handle 0x0038, DMI type 17, 40 bytes
Memory Device
        Array Handle: 0x002C
        Error Information Handle: Not Provided
        Total Width: 72 bits
        Data Width: 64 bits
        Size: 8192 MB
        Form Factor: DIMM
        Set: None
        Locator: Node0_Dimm5
        Bank Locator: Node0_Bank0
        Type: DDR3
        Type Detail: Registered (Buffered)
        Speed: 1333 MT/s
        Manufacturer: SK Hynix
        Serial Number: 40C54E0E    
        Asset Tag: Dimm5_AssetTag
        Part Number: HMT31GR7EFR4A
        Rank: 2
        Configured Memory Speed: 1333 MT/s
        Minimum Voltage: Unknown
        Maximum Voltage: Unknown
        Configured Voltage: Unknown

Handle 0x003A, DMI type 17, 40 bytes
Memory Device
        Array Handle: 0x002C
        Error Information Handle: Not Provided
        Total Width: 72 bits
        Data Width: 64 bits
        Size: 8192 MB
        Form Factor: DIMM
        Set: None
        Locator: Node0_Dimm6
        Bank Locator: Node0_Bank0
        Type: DDR3
        Type Detail: Registered (Buffered)
        Speed: 1333 MT/s
        Manufacturer: SK Hynix
        Serial Number: 40254E10    
        Asset Tag: Dimm6_AssetTag
        Part Number: HMT31GR7EFR4A
        Rank: 2
        Configured Memory Speed: 1333 MT/s
        Minimum Voltage: Unknown
        Maximum Voltage: Unknown
        Configured Voltage: Unknown

Handle 0x003C, DMI type 17, 40 bytes
Memory Device
        Array Handle: 0x002C
        Error Information Handle: Not Provided
        Total Width: 72 bits
        Data Width: 64 bits
        Size: 8192 MB
        Form Factor: DIMM
        Set: None
        Locator: Node0_Dimm7
        Bank Locator: Node0_Bank0
        Type: DDR3
        Type Detail: Registered (Buffered)
        Speed: 1333 MT/s
        Manufacturer: SK Hynix
        Serial Number: 40254E09    
        Asset Tag: Dimm7_AssetTag
        Part Number: HMT31GR7EFR4A
        Rank: 2
        Configured Memory Speed: 1333 MT/s
        Minimum Voltage: Unknown
        Maximum Voltage: Unknown
        Configured Voltage: Unknown

Invalid entry length (0). DMI table is broken! Stop.

 

5 minutes ago, eribob said:

Is that a BIOS issue?

Yes, that looks like a BIOS problem. Perhaps a newer BIOS version is available for your motherboard?

  • Author

Thanks, 

Unfortunately the support from huananzhi is not super... I have been googling a lot but I cant find a bios for the board. Is it possible to verify if the DMI table is indeed broken?  

22 minutes ago, eribob said:

Is it possible to verify if the DMI table is indeed broken?

Maybe the syslog gives some clues.

  • Author

Here is my log (is this the one you meant?)

Dec 22 10:58:20 Monsterservern kernel: vfio-pci 0000:03:00.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem
Dec 22 10:58:24 Monsterservern kernel: vfio-pci 0000:03:00.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem
Dec 22 10:58:24 Monsterservern kernel: br0: port 3(vnet1) entered blocking state
Dec 22 10:58:24 Monsterservern kernel: br0: port 3(vnet1) entered disabled state
Dec 22 10:58:24 Monsterservern kernel: device vnet1 entered promiscuous mode
Dec 22 10:58:24 Monsterservern kernel: br0: port 3(vnet1) entered blocking state
Dec 22 10:58:24 Monsterservern kernel: br0: port 3(vnet1) entered forwarding state
Dec 22 10:58:25 Monsterservern avahi-daemon[4195]: Joining mDNS multicast group on interface vnet1.IPv6 with address fe80::fc54:ff:fe9b:403b.
Dec 22 10:58:25 Monsterservern avahi-daemon[4195]: New relevant interface vnet1.IPv6 for mDNS.
Dec 22 10:58:25 Monsterservern avahi-daemon[4195]: Registering new address record for fe80::fc54:ff:fe9b:403b on vnet1.*.
Dec 22 10:58:37 Monsterservern acpid: input device has been disconnected, fd 4
Dec 22 10:58:37 Monsterservern acpid: input device has been disconnected, fd 5
Dec 22 10:58:37 Monsterservern acpid: input device has been disconnected, fd 6
Dec 22 10:58:37 Monsterservern acpid: input device has been disconnected, fd 7
Dec 22 10:58:38 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 10:58:38 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 10:58:38 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 10:58:39 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 10:58:42 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 10:58:43 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 10:58:43 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 10:58:43 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 10:58:54 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 10:58:54 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 10:58:54 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 10:58:54 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 10:58:55 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 10:58:56 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 10:58:56 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 10:58:56 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 10:58:57 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 10:58:57 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 10:58:57 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 10:58:57 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 11:37:35 Monsterservern login[11652]: ROOT LOGIN on '/dev/pts/2'
Dec 22 11:49:23 Monsterservern kernel: usb 2-1.6: reset full-speed USB device number 3 using ehci-pci
Dec 22 11:49:24 Monsterservern kernel: usb 1-1.2: reset full-speed USB device number 4 using ehci-pci
Dec 22 12:25:51 Monsterservern login[14402]: ROOT LOGIN on '/dev/pts/2'

 

  • 1 month later...
On 12/21/2019 at 10:16 PM, eribob said:

Hi! 

I have installed unRAID on a server based on a chinese motherboard form huananzhi (x79 8d) with two xeon e5 2670 CPU:s and 64GB of ECC DDR3 memory. I really like the simplicity of unRAID so far and I am running several fun apps 😃

 

Now to my problem. The system information page and "dashboard" only shows 32GB of RAM, even though I see all 64GB in BIOS and when I execute "top" and "free" commands in the console. I can also allocate up to 64GB of RAM when creating a VM. 

 


root@Monsterservern:~# free
            total        used        free      shared  buff/cache   available
Mem:       65900588     3426488    58066292      615880     4407808    61168248
Swap:             0           0           0

 

See the attached images for dashboard and BIOS. 

 

I think that the BIOS in my huananzhi motherboard is a bit strange. It looks like it shows a lot more DIMM slots than are actually physically on the board (8 slots). See attached image. Perhaps this is the reason that unRAID does not include all RAM in the system information? This is not a huge issue, but a bit annoying to me as a perfectionist 😃

 

Also the system information only shows one CPU even though there are two of them, the dashboard shows all 16 threads / 32 cores accurately however. 

 

Is there a way to make unraid detect all my RAM in the system information?

 

Thank you! 

/Erik

Dashboard-cpu-RAM.png

RAM Slots.jpg

Are you able to resolve the issue, for me its showing only 16Gb, Where as actual installed ram in 64 GB.

 

Bios shows 64 GB Ram installed. But Unraid is shoiwing 16GB Only

  • Author

Hi! 
i have not resolved the issue unfortunately. Any suggestions would be much appreciated. 
 

I am thinking of switching to a supermicro motherboard instead but it is a lot of work and some money as well so I am hesitant.

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