I updated to 6.8 and after reboot is says I have no exportable user shares. I've tried rebooting, restoring to a backup config, and downgrading but now I have no disks assigned. I can assigned disks but it will recreate parity a nd I'm nervous about data loss. I don't think it's an update issue. I've attached my diagnostics.

tower-diagnostics-20191223-1901.zip

If you lost your disk assignments that suggests your flash backup and restore didn't work for some reason.

 

Do you know what your disk assignments should be? The most important thing is to not assign a data disk to the parity slot. Those diagnostics show one cache disk assigned but nothing assigned in the parity array.

 

Your disk assignments should be in the config/super.dat file, but that file is not human-readable. Diagnostics shows you have that file and a couple of others with similar names that are probably backups of that file. Looks like there is also a DISK_ASSIGNMENTS.txt file in config that might give some clues.

3 minutes ago, trurl said:

If you lost your disk assignments that suggests your flash backup and restore didn't work for some reason.

 

Do you know what your disk assignments should be? The most important thing is to not assign a data disk to the parity slot. Those diagnostics show one cache disk assigned but nothing assigned in the parity array.

 

Your disk assignments should be in the config/super.dat file, but that file is not human-readable. Diagnostics shows you have that file and a couple of others with similar names that are probably backups of that file. Looks like there is also a DISK_ASSIGNMENTS.txt file in config that might give some clues.

Yes, I have the assignments. One of the config files is human readable and it's in there. I might try and redo some tests first. It was late last night so maybe I messed something up.

Ok, I restored the flash and used one of the backup config files. The array started fine and is doing a parity check now. Thanks for pointing out those old config files. It didn't seem to like the backup I had.

I tried updating again, to the latest version. No issues with the disks but I still get no user shares. Any ideas?

Please post v6.8 diags.

2 minutes ago, bobbintb said:

I tried updating again, to the latest version. No issues with the disks but I still get no user shares. Any ideas?

It was several weeks since your previous post. Was everything working fine until this update?

 

Do you have any unmountable disks?

 

Are you booting from a USB2 port? (recommended)

 

Go to Tools - Diagnostics and attach the complete diagnostics zip file to your NEXT post.