Jump to content
bobbintb

No user shares after update reboot, then no disks assigned

7 posts in this topic Last Reply

Recommended Posts

I updated to 6.8 and after reboot is says I have no exportable user shares. I've tried rebooting, restoring to a backup config, and downgrading but now I have no disks assigned. I can assigned disks but it will recreate parity a nd I'm nervous about data loss. I don't think it's an update issue. I've attached my diagnostics.

tower-diagnostics-20191223-1901.zip

Share this post


Link to post

If you lost your disk assignments that suggests your flash backup and restore didn't work for some reason.

 

Do you know what your disk assignments should be? The most important thing is to not assign a data disk to the parity slot. Those diagnostics show one cache disk assigned but nothing assigned in the parity array.

 

Your disk assignments should be in the config/super.dat file, but that file is not human-readable. Diagnostics shows you have that file and a couple of others with similar names that are probably backups of that file. Looks like there is also a DISK_ASSIGNMENTS.txt file in config that might give some clues.

Share this post


Link to post
3 minutes ago, trurl said:

If you lost your disk assignments that suggests your flash backup and restore didn't work for some reason.

 

Do you know what your disk assignments should be? The most important thing is to not assign a data disk to the parity slot. Those diagnostics show one cache disk assigned but nothing assigned in the parity array.

 

Your disk assignments should be in the config/super.dat file, but that file is not human-readable. Diagnostics shows you have that file and a couple of others with similar names that are probably backups of that file. Looks like there is also a DISK_ASSIGNMENTS.txt file in config that might give some clues.

Yes, I have the assignments. One of the config files is human readable and it's in there. I might try and redo some tests first. It was late last night so maybe I messed something up.

Share this post


Link to post

Ok, I restored the flash and used one of the backup config files. The array started fine and is doing a parity check now. Thanks for pointing out those old config files. It didn't seem to like the backup I had.

Share this post


Link to post

I tried updating again, to the latest version. No issues with the disks but I still get no user shares. Any ideas?

Share this post


Link to post
2 minutes ago, bobbintb said:

I tried updating again, to the latest version. No issues with the disks but I still get no user shares. Any ideas?

It was several weeks since your previous post. Was everything working fine until this update?

 

Do you have any unmountable disks?

 

Are you booting from a USB2 port? (recommended)

 

Go to Tools - Diagnostics and attach the complete diagnostics zip file to your NEXT post.

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.