[SOLVED] KGPE-D16 BIOS not showing HGST 0F18370 6TB

[sephallen]

Hi everyone!

 

I recently purchased a refurbished HGST 0F18370 6TB Helium drive for my unRAID server, but I am unable to get it to show in the BIOS.

I have an ASUS KGPE-D16 on the latest BIOS and I already have a 4TB SAS drive working in it alongside a lot of different sized SATA drives (1 - 4TB).

However, I cannot get the 6TB to be detected at all.

I have tried different ports and toggled between IDE and AHCI but with no success.

 

Am I missing something? Or is the drive perhaps dead?

 

Thanks in advanced!

Edited January 6, 2020 by sephallen

[JorgeB]

Google "wd 3.3v SATA", it might be that.

[sephallen]

I'll give it a go and report back, thanks!

[sephallen]

Unfortunately, I have tried using Kapton tape on just pin 3 and pins 1, 2 and 3 but I am still unable to detect the drive in the BIOS.

I am actually using a Logic Case SC-4320, which has hot swap drive bays (5 bays are powered by a single molex connector) and from what I can tell, molex isn't affected by the 3.3v issue, even though it ultimately ends up being a SATA power connector.

 

Is there anything else I can try?

[JorgeB]

Drive can just be dead, do you have another PC you could try it on?

[sephallen]

I don't have any other machines that support SAS drives sadly

Thanks for all your help, I have contacted the seller and if I get it working somehow I'll post an update here.

[sephallen]

The seller replaced the drive for me and the replacement seems to be working perfectly.

Thanks again for all the help!