This is very strange but I lost access to all files.  Krusader and windows explorer reported back that my media directories were empty.  Plex counldn't find the files etc.  A reboot seems to fixed the issue.  Any idea what could have caused this?

tower-diagnostics-20191229-1216.zip

Diagnostics are after the reboot, so nothing of any interest in them.  If this happens again, then grab a new set of diagnostics before you reboot and we'll be able to see exactly what happened and advise on the most appropriate course of action

I do have a syslog captured would that help?

 

Yup

Here it is.  Thanks

SyslogCatchAll-2019-12-29.txt

Yeah, I don't see it in there.  See if it happens again then post diagnostics before rebooting.

Just happened again

tower-diagnostics-20191229-1524.zip

So when I look at the directories they show empty but about every 8-10 times the folders all show back up

 

Ok so if I look at the files by each individual disk they show up.  But if I look at the user share they don't show up.

 

Ok now all user shares seem to have vanished

 

Sure it's not just Windows (assuming you're using that) taking its sweet time to populate it?

No it wasn't appearing in krusader either.  Plex wasn't playing files also and all the User Shares totally disappeared.  I restarted and now they seem to be back and plex works again.

 

 

This is bad keeps happening.  The only thing that I have changed today was updating Unnassigned Devices.  Could this be it.  I'm thinking of doing a restore on my appdata.  Thoughts?

 

Uninstall it temporarily, reboot and try again...

How do I uninstall it?  It becomes part of settings

 

Plugin tab

Doh.  Thanks.  Okay rebooting so we will see.

Ok so unassigned device has been uninstalled and I have not lost access to my files since. However not sure why but my Plexinc docker was working fine but then a few hours later give me an error when playing files.  I have an appdata back that took place just before this issue that I think I should go back to. I assume I erase the appdata folder and recreate the appdata share?  Also docket I assume should be dissolved while doing the restore?  I read the rough procedure on the plugin it self but am I missing anything else.