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My Unraid server start to crash efter 3year of drift.

Featured Replies

Hey! :)

 

My Unraid server start to crash efter 3year of drift.

 

Get this: https://imgur.com/DBS25t7

 

and 3-8 haure after i get this: https://imgur.com/QTxCWlv

 

 and server need hard reboot to work again.

 

What happen here? 

 

 

 

Info:

Model: NS1

M/B: Gigabyte Technology Co., Ltd. - Z68X-UD3H-B3

CPU: Intel® Core™ i5-2500K CPU @ 3700

HVM: Enabled

IOMMU: Disabled

Cache: 852672 kB

Memory: 16 GB (max. installable capacity 32 GB)

Network: eth0: 1000 Mb/s, full duplex, mtu 1500

Kernel: Linux 4.14.16-unRAID x86_64

OpenSSL: 1.0.2n

 

LOG:

 

Jan 4 19:49:15 Elsa kernel: virbr0: port 1(virbr0-nic) entered disabled state
Jan 4 19:49:15 Elsa kernel: br0: port 2(vnet0) entered blocking state
Jan 4 19:49:15 Elsa kernel: br0: port 2(vnet0) entered disabled state
Jan 4 19:49:15 Elsa kernel: device vnet0 entered promiscuous mode
Jan 4 19:49:15 Elsa kernel: br0: port 2(vnet0) entered blocking state
Jan 4 19:49:15 Elsa kernel: br0: port 2(vnet0) entered forwarding state
Jan 4 19:49:15 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:15 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:16 Elsa avahi-daemon[3213]: Joining mDNS multicast group on interface vnet0.IPv6 with address fe80::fc54:fXe6b:554e.
Jan 4 19:49:16 Elsa avahi-daemon[3213]: New relevant interface vnet0.IPv6 for mDNS.
Jan 4 19:49:16 Elsa avahi-daemon[3213]: Registering new address record for fe80::fX:ff:fe6b:554e on vnet0.*.
Jan 4 19:49:18 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:18 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:20 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:21 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:21 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:21 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:23 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:23 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:24 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:25 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:25 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:49:25 Elsa kernel: usb 1-1.5: reset full-speed USB device number 3 using ehci-pci
Jan 4 19:50:01 Elsa sSMTP[5049]: Creating SSL connection to host
Jan 4 19:50:01 Elsa sSMTP[5049]: SSL connection using XXXX
Jan 4 19:50:03 Elsa sSMTP[5049]: Sent mail for [email protected] (221 XXXXX.XXXXX.no closing connection) uid=0 username=XXXX outbytes=667
Jan 4 19:55:43 Elsa kernel: CPU1: Core temperature above threshold, cpu clock throttled (total events = 1)
Jan 4 19:55:43 Elsa kernel: CPU0: Package temperature above threshold, cpu clock throttled (total events = 1)
Jan 4 19:55:43 Elsa kernel: CPU2: Package temperature above threshold, cpu clock throttled (total events = 1)
Jan 4 19:55:43 Elsa kernel: CPU3: Package temperature above threshold, cpu clock throttled (total events = 1)
Jan 4 19:55:43 Elsa kernel: CPU1: Package temperature above threshold, cpu clock throttled (total events = 1)
Jan 4 19:55:43 Elsa kernel: CPU1: Core temperature/speed normal
Jan 4 19:55:43 Elsa kernel: CPU0: Package temperature/speed normal
Jan 4 19:55:43 Elsa kernel: CPU3: Package temperature/speed normal
Jan 4 19:55:43 Elsa kernel: CPU2: Package temperature/speed normal
Jan 4 19:55:43 Elsa kernel: CPU1: Package temperature/speed normal

 

Edited by knutarn

3 hours ago, knutarn said:

My Unraid server start to crash efter 3year of drift.

Not sure exactly what this means. Has it been working just fine for the last 3 years and these crashes are new/sudden with no configuration changes?

 

Also, go to Tools | Diagnostics and download and post the complete diagnostics .ZIP file in your next post. 

 

You can also go to Settings | Network Services | Syslog Server and set "Mirror syslog to flash" to capture the syslog prior to any future crash. Note that this will write a lot of info to your boot flash drive, so you don't want to leave this on all the time, only for trouble shooting purposes.

  • Author
9 hours ago, FreeMan said:

Not sure exactly what this means. Has it been working just fine for the last 3 years and these crashes are new/sudden with no configuration changes?

 

Also, go to Tools | Diagnostics and download and post the complete diagnostics .ZIP file in your next post. 

 

You can also go to Settings | Network Services | Syslog Server and set "Mirror syslog to flash" to capture the syslog prior to any future crash. Note that this will write a lot of info to your boot flash drive, so you don't want to leave this on all the time, only for trouble shooting purposes.

 

Here is the file. Server has been online for 13h now. And not crash yet. I cant find Syslog server in Network services.

 

knutarn :)

elsa-diagnostics-20200105-0858.zip

  • Community Expert
9 minutes ago, knutarn said:

 

Here is the file. Server has been online for 13h now. And not crash yet. I cant find Syslog server in Network services.

 

knutarn :)

elsa-diagnostics-20200105-0858.zip 98.77 kB · 0 downloads

The syslog server was a feature that first became available on the 6.7 series of Unraid releases (current stable release is 6.8) and your diagnostics show you are on a much older release (6.4.1).

  • Author
52 minutes ago, itimpi said:

The syslog server was a feature that first became available on the 6.7 series of Unraid releases (current stable release is 6.8) and your diagnostics show you are on a much older release (6.4.1).

 

The server crash now.  Then o going to make a update on it. :) What is the easy way to make a update? EDIT: Make update now:)

Edited by knutarn

  • Author

now it start to make this in the log:

 

Jan 5 10:53:49 Elsa kernel: CPU1: Core temperature above threshold, cpu clock throttled (total events = 1)
Jan 5 10:53:49 Elsa kernel: CPU2: Package temperature above threshold, cpu clock throttled (total events = 1)
Jan 5 10:53:49 Elsa kernel: CPU0: Package temperature above threshold, cpu clock throttled (total events = 1)
Jan 5 10:53:49 Elsa kernel: CPU3: Package temperature above threshold, cpu clock throttled (total events = 1)
Jan 5 10:53:49 Elsa kernel: CPU1: Package temperature above threshold, cpu clock throttled (total events = 1)
Jan 5 10:53:49 Elsa kernel: CPU1: Core temperature/speed normal
Jan 5 10:53:49 Elsa kernel: CPU2: Package temperature/speed normal
Jan 5 10:53:49 Elsa kernel: CPU3: Package temperature/speed normal
Jan 5 10:53:49 Elsa kernel: CPU0: Package temperature/speed normal
Jan 5 10:53:49 Elsa kernel: CPU1: Package temperature/speed normal

 

But the server is working just normal :) 

 

Add a new diagnostics now.

 

elsa-diagnostics-20200105-1055.zip

  • Community Expert
8 minutes ago, knutarn said:

But the server is working just normal

It might be, but CPU is throttling down due to overheating, this usually means cooler needs cleaning.

  • Author
10 minutes ago, johnnie.black said:

It might be, but CPU is throttling down due to overheating, this usually means cooler needs cleaning.

Are you sure? Then i going to clean it :)

  • Community Expert
11 minutes ago, knutarn said:

Are you sure? Then i going to clean it :)

Especially since if the temperature is getting above a critical level the CPU may forcibly close down the server explaining yous 'crashes'.

 

 

  • Author
5 minutes ago, itimpi said:

Especially since if the temperature is getting above a critical level the CPU may forcibly close down the server explaining yous 'crashes'.

 

 

Yes. The server is running but the screen is crashes like the picture and SD card light stopp  (USB). But server is running, so I need to take the power cord from it to reboot it. If CPU going to hot, shuld the server just shutdown? 

Your system seems to be overheating your cpu is doing what it should when this occurs check fans and cooler to ensure all is working and clean also my not hurt to replace the thermal paste on the IHS

Edited by mrbilky

  • Author
5 hours ago, mrbilky said:

Your system seems to be overheating your cpu is doing what it should when this occurs check fans and cooler to ensure all is working and clean also my not hurt to replace the thermal paste on the IHS

 

I get the crash now. How can i read syslog?

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